TB.One > Import & Export > Import Errors > Import Error 30014

Import Error 30014

Code

File Type

TB.One Description

30014

XML

Versandkostenabschlag größer als die vorhandenen Versandkosten.

Explanation

Your shipping cost refund exceeds the actual shipping costs for this order. First, check the order in TB.One to see if any shipping costs have been incurred that can be refunded. If so, check whether the shipping costs stated in your refund message match the actual shipping costs. Correct your shipping costs in the refund message if necessary and try the import again.

Please Note: The error message may also occur if you have already refunded the shipping costs (e.g. in the case of a previous partial return).