Marketplaces > Marketplaces T-Z > Zalando > ZEOS > FAQ > How to Read ZEOS Orders in TB.One

How to Read ZEOS Orders in TB.One

In TB.One's graphical user interface ZEOS orders are assigned to the channel where they originated. The order status shown in TB.One (shipped/returned) reflects the actual status of the order at ZEOS.

ZEOS and TB.One automatically take over the entire shipping and returns process. You do not need to transmit shipping or return messages to the channels. ZEOS orders are therefore not part of the regular CSV/XML order export and cannot be retrieved via REST API.

TIP:
Open an order in TB.One and switch to the tab "Notes & History" to track the fulfillment process and its individual steps.


For further information, see also:

Order notes and history