ZRS Reports - Overview

The Zalando Return Solution (ZRS) is Zalando's return service. ZRS facilitates the return process to make returns easier on your end. Zalando Return Solution (ZRS) offers two different services:

ZRS PLUS

▪Return your articles with Zalando articles in one package.

▪All returns are sent to one of Zalando’s return centers and evaluated by the channel.

▪Then, the ZRS Plus process starts:

ZRS PURE

▪Return your articles with Zalando articles in one package.

▪All returns are sent to one of Zalando’s return centers.

▪Then, the ZRS Pure process starts:

•The received returns are then sent from Zalando's return centers to your own warehouse.

•Zalando provides helpful reporting: Customer Returned Items Report, Return Stock Movements Report.

 
With ZRS you can return your articles with other Zalando articles in one single box.

Basic data maintenance and export works the same way for Breuninger ZRS as they do for other Breuninger Dropship channels. Maintain your master data according to the requirements specified in the channel-specific manual.
 
As soon as Breuninger receives an order, the shipping and return labels are automatically generated along with your order data in TB.One. Regardless of your process, tracking codes for the shipping and return labels are always generated automatically. Retrieve the label along with the order data as follows:

▪Manually

Documents such as order sheets and pick lists are configured in the menu "Admin > System settings > Documents". There, activate the automatic output of PDF documents. Alternatively, you can use TB.Print to print the shipping labels.

▪Automatically via REST

▪Automatically via export

Channels for ZRS PLus

 
Channels for ZRS Pure