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ZRS Reports - Overview

The Zalando Return Solution (ZRS) is Zalando's return service. ZRS facilitates the return process to make returns easier on your end. Zalando Return Solution (ZRS) offers two different services:

ZRS PLUS

Return your articles with Zalando articles in one package.

All returns are sent to one of Zalando’s return centers and evaluated by the channel.

Then, the ZRS Plus process starts:

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What does ZRS Plus do?

The articles are then sent to one of Zalando fulfillment centers.

Then they are available for resale.

With the next order, Zalando fulfills the order fulfillment.

Zalando provides helpful reporting: Customer Returned Items Report.

 

ZRS PURE

Return your articles with Zalando articles in one package.

All returns are sent to one of Zalando’s return centers.

Then, the ZRS Pure process starts:

The received returns are then sent from Zalando's return centers to your own warehouse.

Zalando provides helpful reporting: Customer Returned Items Report, Return Stock Movements Report.

ATTENTION:
Returned articles arrive at your warehouse in a polybag with a quality label applied in alphanumeric and barcode versions. Use the Returns Stock Movements Report to allocate returned articles to the relevant orders.

 
With ZRS you can return your articles with other Zalando articles in one single box.

ATTENTION:
An Integration for ZRS is only possible if you already integrated on one of the Zalando Dropship channels or are in the process of integration.

Basic data maintenance and export works the same way for Breuninger ZRS as they do for other Breuninger Dropship channels. Maintain your master data according to the requirements specified in the channel-specific manual.
 
As soon as Breuninger receives an order, the shipping and return labels are automatically generated along with your order data in TB.One. Regardless of your process, tracking codes for the shipping and return labels are always generated automatically. Retrieve the label along with the order data as follows:

 

Manually

Documents such as order sheets and pick lists are configured in the menu "Admin > System settings > Documents". There, activate the automatic output of PDF documents. Alternatively, you can use TB.Print to print the shipping labels.

Automatically via REST

Automatically via export

Channels for ZRS PLus

 

Titel 1


Titel 2

Zalando.de

zade

30

Zalando.at

zaat

42

Zalando.fr

zafr

57

Zalando.be

zabf

73

Zalando.nl

zanl

39

Zalando.it

zait

88

Zalando.es

zaes

171

Zalando.se

zase

173

Zalando.fi

zafi

199

Zalando.dk

zadk

113

Zalando.pl

zapl

172

Zalando.cz

zacz

225

Zalando.ie

zaie

328

 
Channels for ZRS Pure

Titel 1


Titel 2

Zalando.de

zade

30

Zalando.at

zaat

42

Zalando.fr

zafr

57

Zalando.be

zabf

73

Zalando.nl

zanl

39

Zalando.it

zait

88

Zalando.es

zaes

171

Zalando.se

zase

173

Zalando.fi

zafi

199

Zalando.dk

zadk

113

Zalando.pl

zapl

172

Zalando.cz

zacz

225