Function of the Article Error Hub

The Article Error Hub is your central tool within TB.One to support you with swift error recognition; resolution and overall data maintenance. It allows you to catch errors early and to take action so that your articles can go live on marketplaces without further issues.

How to Access the Article error hub

1. Go to "Articles > Article error hub (new)" or switch directly from the article list.

Fig 1.: The Article Error Hub
 
The article error hub is your tool to review and manage errors. It is divided into three sections:

▪ The filter section: filter for certain characteristics in the error list and prioritize certain errors in your error lists.
Tip: You can also search in bulk. Add your values in to the search field via commas as a separator.

▪ A color coded dashboard: Errors are grouped by error category. Find the count of errors and affected articles that need your attention before onboarding.

▪ The error list and details: Find more error details and take necessary actions.

How to work with the filter section

The filter section allows to filter for articles with errors per channel and brands. The error list will update according to your filter settings.
 
Also, you can filter for the article creation date to narrow down your search.
 

Fig. 2: The filter section
 
 
How to read the article error hub dashboard
The dashboard  is split into 6 error categories. They are color coded for quicker assessment on how many errors there are per error category for a certain article/product. This will help you to see at a glance where you can improve your data and solve errors.
 

 

Fig. 3: The dashboard
 

Available error categories:

▪All Errors

▪Content & Media

▪Price

▪Stock & Logistics

▪Value Mapping

▪Categorisation

▪System Rules & Others