TB.One > Setup, Configuration & User Accounts > Configuring Documents > How to customize channel delivery documents
How to customize channel delivery documents
This guide shows you how to customize delivery documents for all the channels you’re connected to in TB.One.
Which delivery documents can be customized in TB.One?
Delivery documents can be customized for each channel you are connected to.
Depending on the channel, not all the documents listed in the following table will be available for customization. For more information, see the channel sheets. To find these settings, go to "Admin > System settings > Documents" and click the channel you want to configure in the editing section (see Figure 1).
Document Type |
Customization Settings |
|---|---|
All documents |
Upload your own logo to all documents of a channel |
Delivery note |
•Additional text: Add text on delivery notes (for example "Thank you for your purchase!" or parting sentences) •Media type: Select which article image to print on delivery notes. •The first article image of the selected media type will be printed on the delivery note. By default, the first article image will be used regardless of the media type. •Add your own logo to delivery notes |
Shipping label |
Print your logo on shipping labels or turn it off |
Return labels |
Select to print return labels on an extra sheet or prevent return labels from being printed |
Invoice |
•Change the language of invoices •Suppress VAT on invoices •Manage consignor information for a channel (consignor information and footer) |
Order data sheet |
•Change the language of order data sheets •Add your own logo to order data sheets |
Fig. 1: Overview of the delivery documents customization page in TB.One
TIP: Additional documents may be customized for certain channels Depending on the channel, you may be able to customize more documents (for example Zalando return notes). These extra documents are available in each channel configuration section at "Admin > System settings > Documents". |
Customizing delivery documents in TB.One
ATTENTION: Requirements for delivery document customizations •Administrators only can customize delivery documents. •Images must be provided in JPG or PNG format. |
To customize delivery documents in TB.One:
1.Go to “Admin > System settings > Documents“.
2.Open the section for the channel you want to customize delivery documents for.
3.From there, you will get access to all customization settings. The following guides contain detailed step-by-step instructions for each of these settings.
Upload a logo to channel delivery documents
1.Go to “Admin > System settings > Documents“. 2.Open the section for the channel you want to customize delivery documents for. 3.Go to the “Logo” section and upload your image to the order data sheet or delivery note. 4.Click “Save“ to finish. |
Add a logo to all your channel delivery documents
1.Go to “Admin > System settings > Documents“. 2.Open the section for the channel you want to customize delivery documents for. 3.Upload your image in the “Document logo” field. This logo will overwrite the company logo on all channel documents, except for already customized delivery notes. 4.Click “Save“ to finish. |
Add additional text to delivery notes
1.Go to “Admin > System settings > Documents“. 2.Open the section for the channel you want to customize delivery documents for. 3.In the “Delivery note” section, enter your text in the “Additional text” field. 4.Click “Save“ to finish. |
Select media types for delivery notes
1.Go to “Admin > System settings > Documents“. 2.Open the section for the channel you want to customize delivery documents for. 3.In the “Delivery note” section, select a media type from the “Media type” drop-down menu. 4.Click “Save“ to finish. |
Enable or prevent logos from being printed on shipping labels
1.Go to “Admin > System settings > Documents“. 2.Open the section for the channel you want to customize delivery documents for. 3.In the “Shipping Labels” section, select “Print logo on shipping label” to enable logos to be printed or clear it to turn them off. 4.Click “Save“ to finish. |
Manage return label printing settings
1.Go to “Admin > System settings > Documents“. 2.Open the section for the channel you want to customize delivery documents for. 3.In the “Returns labels” section, select one of the following checkboxes accordingly:
•“No returns label print” - To prevent return labels from being printed •“Print returns label on separate page” - To print return labels on a separate sheet
4.Click “Save“ to finish. |
1.Go to “Admin > System settings > Documents“. 2.Open the section for the channel you want to customize delivery documents for. 3.In the “Invoices” section, you can manage various settings for your invoices: •“Receipts” - Use the drop-down menu to select a language for your invoices •“VAT” - Select or clear this checkbox to display or hide VAT information on invoices •“Inheritance” - Select or clear this checkbox to select whether consignor information and footers are to be defined individually •“Consignor” - Enter the desired consignor information in this text field (for example company address) •“Footer” - In the text fields, enter business or financial details as required (for example company information, bank account details or legal details such as VAT number) 4.Click “Save“ to finish. |
Change the language of your order sheets
1.Go to “Admin > System settings > Documents“. 2.Open the section for the channel you want to customize delivery documents for. 3.In the “Order sheet data” section, select a language from the “Language” drop-down menu. 4.Click “Save“ to finish. |
TIP: What else can you customize? |
For further information, see also: