CHANNEL SHEET: AUTODOC

TIP:
Use the integration guide to integrate new channels and refer to this Channel Sheet whenever the guide prompts you to.

This Channel Sheet contains all channel-specific information for Autodoc.

Autodoc (Hauptkanal)

admc

778

-

Autodoc.at

adat

833

EUR

Autodoc.de

adde

832

EUR

Autodoc.fr

adfr

779

EUR

TIP:
If you wish to connect to Autodoc, contact Tradebyte to ensure your technical setup is compatible with the marketplace.

ATTENTION:
By default, Autodoc does not support products with multiple articles. Contact the marketplace if you need products with multiple articles.

B-01: Payments

Find your payment methods at "Basic data > Payment > Payment methods".

Payments are managed by Autodoc. When the channel is activated or, at the latest, when the first order comes in, a payment method with the channel name is created automatically. For the export to an ERP-system, you can freely select an export key.

D-01: Product designation

The length of the product designation is 3000 (the designation is not used by Autodoc).

D-02: Special text

Autodoc does not use the field "Special text".

D-03: Description

The length of the product description is 3000.

D-04: Components

Which components/attributes are mandatory depends on the category. Check which properties are mandatory and need components/attributes in the value mapping menu ("Channels > Autodoc (Hauptkanal) > Value mapping").

D-05: Attributes

Which components/attributes are mandatory depends on the category. Check which properties are mandatory and need components/attributes in the value mapping menu ("Channels > Autodoc (Hauptkanal) > Value mapping").

E-01: Article numbers

Provide the following article numbers:

•Article number

•EAN

E-02: Shipping information

Provide the following shipping information:

•Weight (may be mandatory depending on the category)

E-03: Variant dimensions

Autodoc does not use variants. Therefore, there are no variant dimensions.

F-01: Media

Provide images in a commonly used format such as png or jpg.

•Number: min. 1 product image

•Size: max 500 KB

•Resolution: no DPI requirement

•White background with shadows

•Product should fill 85% of the frame

•No border

•No text, artwork, graphic, or watermark

•No human models

•No information about country of origin

G-01: Carrier

•Use a carrier of your choice

•You can define surcharges for your Autodoc shipping types at "Basic data > Prices > Surcharges/Discounts".

G-02: Delivery note

You can configure the Autodoc delivery notes at "Admin > System settings > Documents" and add custom text.

G-03: Invoice

TB.One will print invoices that comply with the channel's requirements. You can optionally include them in the packages.

G-04: Proposed return code

Dispatch advices you forward to the channel can optionally include a proposed return code for the return shipment label.

To that end, do one of the following:

a)configure a number range in TB.One.

b)if you manage orders outside TB.One, configure your system so that it forwards the return code to TB.One (CSV/XML: "IDCODE_RETURN_PROPOSAL").

c)manually enter return codes during order processing.
Activate the required input field in the menu "Admin > System settings > Order processing" under "Manual input Return code proposal". The field ("Ret.-Code Prop.") will then be displayed for each order on the tab "Delivery & Cancellation".

G-05: Delivery documents in package

Delivery note, return label; invoice optional

G-06: Refund deduction

At Autodoc you can deduct a percentage from the reimbursed amount, if an article is returned in bad condition. In that case, specify the precentage you want to deduct on corresponding order's "Returns" tab.

G-07: Return causes

To create return causes and states, go to "Basic data > Returns > Return causes" and "Basic data > Returns > Return states" .

Autodoc does not process return causes and states.

X-01: Size grid

Autodoc does not use size grids.

X-02: Base prices

No base prices are required at Autodoc.

X-03: Categories

For a complete list of all categories, go to "Basic data > Classification > Typification". To reduce the number of categories available for selection at the product, mark categories that you do not use as "not assignable".

Channels change their categories from time to time. Any major changes will be announced in TB.One. Outdated categories are highlighted with a red icon. Move all affected products to valid categories.

X-04: Value mapping

Map values at the global level and/or category level for Autodoc. Mappings on category level overwrite global mappings.

X-05: Pending orders

Autodoc does not transmit pending orders.

X-06: Partial deliveries

Partial cancellations on item level.

X-07: Commission group

Autodoc does not use commission groups.

X-08: Service logos

Autodoc will not display service logos you transfer in the shop.

X-09: Error and status messages

Find the channel's error and status messages at "Channels > Autodoc (Hauptkanal) > Article status".

X-10: Templates

At Autodoc you cannot use templates.

X-11: Text configurator

The text configurator cannot be used for Autodoc.

X-12: Product text profile

Product text profiles cannot be used for Autodoc.

X-13: Title profile

Title profiles cannot be used for Autodoc.

X-14: Cross prices

Autodoc does not display cross prices.

Catalogue (Full)

Once a week; Sundays at 4 a.m.

Catalogue (Delta)

Once a day; 4 a.m.

Stock (Full)

Once a day; 6 a.m.

Stock (Delta)

Every 15 minutes

Media

With catalogue

Retrieve and import orders

Every 30 minutes

Order messages

Every hour

Error and status messages

Every hour