How to Solve "Mandatory Value Missing"

Error description

This error message indicates that a required channel property (for example, "Material composition") is missing data. This happens, for example, when the component used in the value mapping is not attached to a product. Without this component, the property cannot be correctly assigned and TB.One cannot export the product data to the channel.

Solution

Verify that the required property and its value are completely filled in on the affected product or its articles.

Follow these steps to update your data and unlock the export of your product data from TB.One to the channel:

1. Check the Value Mapping for the Affected Channel

Open the value mapping for the channel where you encountered this error ("Channels > [Your channel] > Value mapping").

2. Locate the Affected Channel Property

Go to the global mapping (if available) or open the channel category to which your product is assigned. Identify the mandatory property causing the issue (middle column).

3. Identify the Assigned Component/Attribute

Check which component or attribute you have assigned to the mandatory channel property.

4. Verify the Component/Attribute Exists at the Product

Check the affected product to see whether the required component or attribute, and its value are present.

5. Add the Missing Component/Attribute

If the component/attribute is missing, add it to the product or its articles, including the appropriate value.

For further information, see also:

•How to Solve Double Variant Values

•How to Solve the "Mandatory Component/Attribute Missing" error

•Value Mapping - Overview

•AI-powered Smart Mapping