How to Solve "Mandatory Value Missing"

Error description

This error message indicates that a mandatory property required by the channel is not assigned because the component used in the value mapping is missing. Without this component, the property cannot be correctly assigned, which prevents the export.

Solution

Check if the component used in the value mapping to assign the mandatory property is present (including its value) on the affected product or its variants/articles.

Steps to resolve the error:

To resolve this issue, follow these steps:

1. Check the Value Mapping for the Affected Channel

Open the value mapping for the channel where you encountered this error.

2. Locate the Affected Channel Property

In the global mapping (if available) or within the channel category to which your product is assigned, identify the mandatory property causing the issue.

3. Identify the Assigned Component

Review which component (e.g., attribute, value) you have used to assign the mandatory property.

4. Verify the Component Exists

Ensure that the required component, along with its value, is present on the product or its variants/articles.

5. Add the Missing Component

If the component is missing, add it to the product or its variants, including the appropriate value.

6. Recheck the Value Mapping

Return to the value mapping and verify the affected property again.

Ensure that all missing values are properly assigned to a corresponding channel value.

By following these steps, you should be able to resolve the "Mandatory Value Missing" error and ensure the product is eligible for export.