TB.One > Import & Export > Export Errors > How to Solve the "Mandatory Component/Attribute Missing" Error
Description
This error means that the product or article is missing a piece of information that is mandatory for the target marketplace. Without this piece of information, the product and its articles cannot be exported.
Solution
Ensure that the product/article contains all mandatory information and check whether it is mapped correctly for the target channel.
Identify and Add the Missing Product Data
1.Go to "Articles > Article error hub".
2.Find the error message and check the "See Details" actions. It shows the name of the component or attribute you must provide in your product/article data.
3.Open the affected product or article.
4.Check whether the component/attribute that causes the error is already assigned to the product/article.
5.If the component/attribute is missing, assign it to the product/article and provide a value for it.
Verify the Value Assignment
If the component/attribute is already assigned to the affected product/article and you still see the error, the reason is that the value mapping is not complete.
1.Go to the affected channel's value mapping menu ("Channels > [Your channel] > Value mapping").
2.In the left column, open the global mapping or the affected product's channel category.
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3.In the middle column, find and select the channel property to which the component/attribute identified in the error detail description of the Article Error Hub is assigned.
4.In the right column, ensure that your product's component/attribute value is assigned to a corresponding channel value.
5.Save your settings.
For further information, see also:
•Assigning components to products manually
•Assigning product components and article components via CSV
•Assigning product components and article components via XML
•Assigning attributes to a product manually
•Assigning attributes to an article manually
•Assigning attributes to a product via CSV
•Assigning attributes to an article via CSV
•Assigning product attributes (TB.Cat 1.2/TB.Cat 1.4) and article attributes via XML