Marketplaces > Marketplaces T-Z > Zalando > FAQ - Zalando > How to move EANs between articles

How to move EANs between articles

ATTENTION: Moving individual EANs between products is heavily discouraged!
It is possible to re-assign an article's EAN from one product to another, but it causes severe errors in the export to channels. Do not move articles between products.

What are the risks?

•Re-assignment, deletion and re-import of an existing EAN to another product (P_ID) can cause severe identifier errors.

•Offer blocks may prevent your assortment from going online on the marketplace resulting in monetary loss.

How to re-assigning EANs step by step:

In certain cases in which you have to re-assign an article to another product, you can do the following:

•Stop the export of your product data to channel

oDeactivate the affected article for Zalando
How to (de-)activate your assortment for a channel

•Prepare a list that contains

othe affected article EANs.

othe old product.

othe new product to which the article should  be assigned to.

•Contact Zalando Support and provide the aforementioned list.

ATTENTION:
You must proactively open a ticket with Zalando Partner Care. Tradebyte cannot do that for you.

•Wait for confirmation that the issue is resolved by Zalando Partner Care. Zalando has to remove the old Product-Article-relations on their end.

•Re-activate your articles and start a new export with the updated information.


For further information, see also:

•How to activate an article for a specific channel?

•General activation vs. channel-specific activation