TB.One > Setup, Configuration & User Accounts > User Accounts > Setting Up the Mailing List

Setting Up the Mailing List

At "Admin > User > Mailing lists" you can define recipients for several types of informational mailings. If required, discuss other types of mailing lists with your Tradebyte Integration Manager.

Use the arrows button on the left to display a list of all email addresses saved during the creation of user accounts. With the "+" button, you can add rows in order to send your reports to multiple recipients. If possible, choose a recipient for each mailing list and save your settings. You can also choose the preferred language for the emails.

Add an email address in the field "Accounting information" if you want to be notified whenever new accounting information is available.

For incoming orders, you can adjust the type of order (pending/non-pending) and frequency of the notification at "Admin > System settings > Order processing".

 

The following mailing lists are available:

List

Description

Monthly report

A PDF report detailing the last month's sales on all booked distribution channels.

Import errors

If errors occur during a data import, error messages are sent to the addresses listed here.

Incoming orders

Addresses listed here are regularly notified about new orders that have come in. To choose how often these emails are sent, go to "Admin > System settings > Order processing", section "Email notification at order reception".

Technical contact

Here you can enter the email addresses of persons in your company that Tradebyte may contact in case of technical issues. Currently, this mailing list is not used to automatically send emails.

General information

Here you can enter the email addresses of persons in your company that Tradebyte may contact regarding non-technical topics. Currently, this mailing list is not used to automatically send emails.

Export errors

If an error occurs during order export, an email is sent to the addresses listed here. The email contains the error message, the order number, and the order ID.

Added Services - only with Managed Account

If you have booked the Managed Account Service, TB.One sends monthly reports about the article export status by channel and country to all addresses listed here.

Accounting information

In the past, this mailing list was used to send invoices for the usage of TB.One. The list is now obsolete, as the invoices are automatically sent to all TB.One users who were assigned the user role "Finance".

Test

This mailing list is currently not in use.

 

More details on import errors and the corresponding mailing list can be found here.


For further information, see also:

Overview: creating and configuring user accounts