CHANNEL SHEET: GRINTA

TIP:
Use the integration guide to integrate new channels and refer to this Channel Sheet whenever the guide prompts you to.

This Channel Sheet contains all channel-specific information for Grinta.

Grinta (main channel)

grmc

501

EUR

Grinta.eu (fr)

grfr

502

EUR

ATTENTION: The sale of products containing perfluoroalkyl and polyfluoroalkyl substances (PFAS) is prohibited in France since the 1st of January of 2026!
PFAS is commonly used in waterproof or stain-resistant finishes and cosmetics, please audit your articles on French platforms to ensure they are compliant.

B-01: Payments

Find your payment methods at "Basic data > Payment > Payment methods".

Payments are managed by Grinta. When the channel is activated or, at the latest, when the first order comes in, a payment method with the channel name is created automatically. For the export to an ERP-system, you can freely select an export key.

D-01: Product designation

•The product designation is mandatory for Grinta.

•The length of the product designation is not limited.

•Provide the common noun and proper name.

•Use the title profile.

D-02: Special text

Grinta does not use the field "Special text".

D-03: Description

•The product description is mandatory for Grinta.

•The length of the product description is not limited.

D-04: Components

The following components are mandatory at Grinta:

•Variant-forming components (size and color)

•Product properties required for the value mapping

D-05: Attributes

The following attributes are mandatory at Grinta:

•Product properties required for the value mapping

E-01: Article numbers

Provide the following article numbers:

•Article number

•EAN (13-digit)

EAN codes must be absolutely unique. Within one account, multiple identical codes are not permitted. The validity of the EANs provided is checked.

E-02: Shipping information

Provide the following mandatory shipping information:

•Package type

•Shipping type

The shipping information listed below is optional:

•Weight (in kg)

•Delivery time (in days)

•Number of packing pieces

•Pack sizes (height, length, width in cm)

•Country of origin and Intrastat category

E-03: Variant dimensions

The following requirements apply for variant dimensions:

•Variant creation via size and color

Grinta does not limit the number of variant dimensions.

F-01: Media

•Provide images in a commonly used format such as png or jpg.

•Number: Min. 2 product images and 2 article images (front and back view for both)

•Size: No size requirement

•Resolution: No DPI requirement

•Background: White

G-01: Carrier

•Use a carrier of your choice.

•You can define surcharges for your Grinta shipping types at "Basic data > Prices > Surcharges/Discounts".

G-02: Delivery note

You cannot configure the delivery notes for Grinta.

G-03: Invoice

You don't need to print invoices for Grinta. The channel sends the invoices to the customers. Print invoices for your own records only.

G-04: Proposed return code

Dispatch advices you forward to the channel must include a proposed return code for the return shipment label.

To that end, do one of the following:

a)configure a number range in TB.One.

b)if you manage orders outside TB.One, configure your system so that it forwards the return code to TB.One (CSV/XML: "IDCODE_RETURN_PROPOSAL").

c)manually enter return codes during order processing.
Activate the required input field in the menu "Admin > System settings > Order processing" under "Manual input Return code proposal". The field ("Ret.-Code Prop.") will then be displayed for each order on the tab "Delivery & Cancellation".

G-05: Delivery documents in package

Delivery note and return label.

G-06: Refund deduction

At Grinta you can deduct a percentage from the reimbursed amount, if an article is returned in bad condition. In that case, specify the precentage you want to deduct on corresponding order's "Returns" tab.

G-07: Return causes

Grinta does not process return causes and states.

X-01: Size grid

Grinta does not use size grids.

X-02: Base prices

No base prices are required at Grinta.

X-03: Categories

For a complete list of all categories, go to "Channels > Grinta (main channel) > Categories".
Channels change their categories from time to time. Any major changes will be announced in TB.One. Outdated categories are highlighted with a red icon. Move all affected products to valid categories.

X-04: Value mapping

Map values at the global level for Grinta.

You can define exceptions to the global mapping at category level.

The following values are mandatory in the value mapping:

•Standard components/attributes (color, material, season, target group, gender, ...)

X-05: Pending orders

Grinta does not transmit pending orders.

X-06: Partial deliveries

Partial cancellations and partial deliveries on item level.

X-07: Commission group

Grinta does not use commission groups.

X-08: Service logos

Grinta will not display service logos you transfer in the shop.

X-09: Error and status messages

Grinta does not provide error and status messages.

X-10: Templates

At Grinta you cannot use templates.

X-11: Text configurator

The text configurator cannot be used for Grinta.

X-12: Product text profile

Product text profiles cannot be used for Grinta.

X-13: Title profile

You can use title profiles to configure the product titles shown in the channel's shop. For more information on title profiles, click here.

X-14: Cross prices

You can indicate cross prices for Grinta by filling in the field Former RP.

Catalogue (Full)

Once a week (Saturdays)

Stock (Delta)

Every 15 min.

Price (Delta)

6 times a week (Monday - Friday, Sunday)

Media

With catalogue

Retrieve and import orders

Every 30 min.

Order messages

Every 30 min.