CHANNEL SHEET: HOME24

TIP:
Use the integration guide to integrate new channels and refer to this Channel Sheet whenever the guide prompts you to.

This Channel Sheet contains all channel-specific information for home24.

home24 (main channel)

hm24

434

EUR

home24.de

hmde

444

EUR

home24.at

hmat

485

EUR

home24.ch

hmch

499

CHF

ATTENTION: Connect TB.One to your channel account via secure OAuth authentication!
The login link is available in your TB.One channel settings:

1.Go to "Channels > Home24 (main channel) > Settings", stay on the tab "System settings", and find the section "Basic settings".

2.Click the button "Login with Mirakl" to open the entry mask. Enter your Mirakl SSO access data and log in.

B-01: Payments

Find your payment methods at "Basic data > Payment > Payment methods".

Payments are managed by home24. When the channel is activated or, at the latest, when the first order comes in, a payment method with the channel name is created automatically. For the export to an ERP-system, you can freely select an export key.

D-01: Product designation

•The product designation is mandatory for home24.

•The length of the product designation is limited to 40 characters.

•Do not split the product designation into common noun/proper name.

•Use the title configurator. The title profile can also be used.

D-02: Special text

home24 does not use the field "Special text".

D-03: Description

•The product description is mandatory for home24.

•The length of the product description is limited to 1000 characters.

•The product text profile can be used.

D-04: Components

The following components are mandatory at home24:

•Variant-forming components (size, color, ...)

•Product properties required for the value mapping

•Provide your manufacturer information as components to comply with the GPSR (General Product Safety Regulation) requirements - See the full list below

Components required for GPSR (General Product Safety Regulation) information:

•"Name of manufacturer"

•"Postal address of manufacturer"

•"E-Mail address or url manufacturer"

•"Name of person responsible in the EU"

•"Postal address of person responsible in the EU"

•"E-Mail address or url of person responsible in the EU"

•"Warnings & safety information (in German)"

•"Warnings & safety information (in French)"

D-05: Attributes

The following attributes are mandatory at home24:

•Product properties required for the value mapping

Comply with the channel's requirements.

E-01: Article numbers

Provide the following article numbers:

•Article number

•EAN (13-digit)

EAN codes must be absolutely unique. Within one account, multiple identical codes are not permitted. The validity of the EANs provided is checked.

E-02: Shipping information

Provide the following mandatory shipping information:

•Package type

•Shipping type

•Weight (in kg)

The shipping information listed below is optional:

•Country of origin and Intrastat category

•Pack sizes (height, length, width in cm)

•Number of packing pieces

•Delivery time (in days)

E-03: Variant dimensions

The following requirements apply for variant dimensions:

•Variant creation via size and color

home24 does not limit the number of variant dimensions.

F-01: Media

•Provide images in a commonly used format such as png or jpg.

•Number: Min. 1 product/article image

•Size: No size requirement

•Resolution: No DPI requirement

•Comply with the requirements of the channel's image guide.

•Map your media type for energy efficiency labels to the channel's media type.

G-01: Carrier

•Choose a carrier from the list provided by the channel.

•You can define surcharges for your home24 shipping types at "Basic data > Prices > Surcharges/Discounts".

G-02: Delivery note

You can configure the home24 delivery notes at "Admin > System settings > Documents" and add custom text.

G-03: Invoice

Invoices are optional for home24.

G-04: Proposed return code

Dispatch advices you forward to the channel must include a proposed return code for the return shipment label.

To that end, do one of the following:

a)configure a number range in TB.One.

b)if you manage orders outside TB.One, configure your system so that it forwards the return code to TB.One (CSV/XML: "IDCODE_RETURN_PROPOSAL").

c)manually enter return codes during order processing.
Activate the required input field in the menu "Admin > System settings > Order processing" under "Manual input Return code proposal". The field ("Ret.-Code Prop.") will then be displayed for each order on the tab "Delivery & Cancellation".

G-05: Delivery documents in package

Delivery note (mandatory), invoice (optional), return label (optional)

G-06: Refund deduction

At home24 you can deduct a percentage from the reimbursed amount, if an article is returned in bad condition. In that case, specify the precentage you want to deduct on corresponding order's "Returns" tab.

G-07: Return causes

home24 does not process return causes and states.

X-01: Size grid

home24 does not use size grids.

X-02: Base prices

No base prices are required at home24.

X-03: Categories

For a complete list of all categories, go to "Basic data > Classification > Typification". To reduce the number of categories available for selection at the product, mark categories that you do not use as "not assignable".

Channels change their categories from time to time. Any major changes will be announced in TB.One. Outdated categories are highlighted with a red icon. Move all affected products to valid categories.

X-04: Value mapping

Map at the category level for home24. The available channel values may differ from category to category.

The following values are mandatory in the value mapping:

•Standard components/attributes (color, material, season, target group, gender, ...)

•All mandatory channel properties and values

•The channel property "Delivery Scope in German"

X-05: Pending orders

home24 transmits pending orders.

X-06: Partial deliveries

Partial cancellations and partial deliveries on article level.

X-07: Commission group

home24 does not use commission groups.

X-08: Service logos

home24 will not display service logos you transfer in the shop.

X-09: Error and status messages

Find the channel's error and status messages at "Channels > Home24 (main channel) > Article status".

X-10: Templates

At home24 you cannot use templates.

X-11: Text configurator

The text configurator cannot be used for home24.

X-12: Product text profile

You can use the product text profile to customize the product descriptions shown in the channel's shop (you can add information like components and bullet points, and configure the order in which these elements are displayed).

▪Go to "Basic data > Templates > Product text profiles" to create a profile.

▪Click on "Create new product text profile" in the left navigation bar (tab "Pages"). Enter a designation and click "Create".

▪Click on your profile's designation in the list and select which elements should be part of the product description.

▪Go to "Channels > Home24 (main channel) > Settings" and switch to the tab "Product texts".

▪Select the option "Use configurable product text".

▪Select an assignment base (for example an attribute). All products containing this attribute will use the product text profile.

▪In the drop-down "Default value" choose the product text profile you want to use.

▪If you want to use different product text profiles for the different values of your assignment base, you can select them in the table below.

X-13: Title profile

You can use title profiles to configure the product titles shown in the channel's shop. For more information on title profiles, click here.

X-14: Cross prices

You can indicate cross prices for home24 by filling in the field Former RP.

Catalogue (Full)

Weekly

Catalogue (Delta)

Daily

Stock (Delta)

Every 15 minutes

Media

With catalogue

Retrieve and import orders

Every 15 minutes

Order messages

Every 15 minutes

Error and status messages

Daily