TIP: This Channel Sheet contains all channel-specific information for Manor.ch. |
CHANNEL BASICS
The following channels are available for Manor.ch:
CHANNEL |
SIGN |
ID |
CURRENCY |
|---|---|---|---|
Manor.ch |
mach |
338 |
CHF |
PRELIMINARY INFORMATION
•New to TB.One? Our webinars help you find your way around the software.
•The channel provides a test system (sandbox). While you're in the integration phase, use it to check how your content will look.
•Send your supplier/access data for the channel to your Solution Delivery Manager at Tradebyte.
•Provide your product data in French and German.
•Go to the menu "Basic data > Storage > Warehouse settings" and check your settings for the channel (for more information, click here).
•A Swiss VAT identification number is mandatory to sell on Manor.ch.
•Retail prices (gross, in CHF) are mandatory.
CHANNEL-SPECIFIC SETTINGS, FEATURES, AND PROCESSES
REFERENCE NUMBER |
CHANNEL-SPECIFIC INSTRUCTIONS |
|---|---|
B-01: Payments |
Find your payment methods at "Basic data > Payment > Payment methods". Payments are managed by Manor.ch. When the channel is activated or, at the latest, when the first order comes in, a payment method with the channel name is created automatically. For the export to an ERP-system, you can freely select an export key. |
D-01: Product designation |
•The product designation is mandatory for Manor.ch. •The length of the product designation is limited to 48 characters. •Use the title configurator. |
D-02: Special text |
Manor.ch does not use the field "Special text". |
D-03: Description |
•The product description is mandatory for Manor.ch. •The length of the product description is limited to 2000 characters. •Provide your product descriptions in both French and German (mandatory). •The product text profile can be used. |
D-04: Components |
The following components are mandatory at Manor.ch: •Color (often a variant dimension instead of a regular component) - If this value is incorrect or missing from your products, they will be temporarily rejected by the channel with an error code •Material - For the fashion category only, provide all material details. Material and percentage are mandatory •Recommended standard components (e.g. size, color, material, heel height and form) |
D-05: Attributes |
Use the recommended components listed under "Product Properties - Attributes" in the article "Product Description". |
E-01: Article numbers |
Provide the following article numbers: •Article number •EAN (13-digit) EAN codes must be absolutely unique. Within one account, multiple identical codes are not permitted. The validity of the EANs provided is checked. |
E-02: Shipping information |
Provide the following mandatory shipping information: •Package type •Shipping type The shipping information listed below is optional: •Weight (in kg) •Country of origin and Intrastat category •Pack sizes (height, length, width in cm) •Number of packing pieces •Delivery time (in days) |
E-03: Variant dimensions |
The following requirements apply for variant dimensions: •Variant creation via size and color only •Maximum 2 variant dimensions |
F-01: Media |
•Provide images in a commonly used format such as png or jpg. •Number: No product images, max. 5 article images •Size: 2.000 x 2.000 px, min. 700 x 700 px •Resolution: No DPI requirement •Background: White or transparent •Format: Via link from TB.One •Articles with only one image or non-compliant dimensions will be rejected by Manor.ch. |
G-01: Carrier |
•Use a carrier of your choice. •You can define surcharges for your Manor.ch shipping types at "Basic data > Prices > Surcharges/Discounts". |
G-02: Delivery note |
You cannot configure the delivery notes for Manor.ch. |
G-03: Invoice |
You don't need to print invoices for Manor.ch. The channel sends the invoices to the customers. Print invoices for your own records only. |
G-04: Proposed return code |
Dispatch advices you forward to the channel must include a proposed return code for the return shipment label. To that end, do one of the following: a)configure a number range in TB.One. b)if you manage orders outside TB.One, configure your system so that it forwards the return code to TB.One (CSV/XML: "IDCODE_RETURN_PROPOSAL"). c)manually enter return codes during order processing. |
G-05: Delivery documents in package |
•Delivery note •Provide an in-box one pager in each parcel sent to the customers. This document must contain all relevant information for the return process. |
G-06: Refund deduction |
At Manor.ch you always reimburse customers for returned articles in full. If you have complaints about the condition of a returned article, consult the channel directly. |
G-07: Return causes |
Manor.ch does not process return causes and states. |
X-01: Size grid |
Manor.ch does not use size grids. |
X-02: Base prices |
No base prices are required at Manor.ch. |
X-03: Categories |
For a complete list of all categories, go to "Channels > Manor.ch > Categories". |
X-04: Value mapping |
Map values at the global level for Manor.ch. You can define exceptions to the global mapping at category level. Mandatory values for the value mapping: •Standard components/attributes (color, material, season, target group, gender, ...) |
X-05: Pending orders |
Manor.ch transmits pending orders. |
X-06: Partial deliveries |
Partial cancellations and partial deliveries on article level. |
X-07: Commission group |
Manor.ch does not use commission groups. |
X-08: Service logos |
Manor.ch will not display service logos you transfer in the shop. |
X-09: Error and status messages |
Find the channel's error and status messages at "Channels > Manor.ch > Article status". |
X-10: Templates |
By default, products are displayed in the channel shops with their product description followed by the list of bullet points. At Manor.ch, you can use templates to customize the way your articles are displayed (you could, for example, export bullet points or components as part of the product description). ▪Create templates at "Basic data > Templates > Templates". ▪Assign a template to your channel at "Channels > Manor.ch > Settings" on the tab "Product texts". For more information about templates and a detailed guide on how to use them, click here. |
X-11: Text configurator |
The text configurator cannot be used for Manor.ch. |
X-12: Product text profile |
You can use the product text profile to customize the product descriptions shown in the channel's shop (you can add information like components and bullet points, and configure the order in which these elements are displayed). ▪Go to "Basic data > Templates > Product text profiles" to create a profile. ▪Click on "Create new product text profile" in the left navigation bar (tab "Pages"). Enter a designation and click "Create". ▪Click on your profile's designation in the list and select which elements should be part of the product description. ▪Go to "Channels > Manor.ch > Settings" and switch to the tab "Product texts". ▪Select the option "Use configurable product text". ▪Select an assignment base (for example an attribute). All products containing this attribute will use the product text profile. ▪In the drop-down "Default value" choose the product text profile you want to use. ▪If you want to use different product text profiles for the different values of your assignment base, you can select them in the table below. |
X-13: Title profile |
You can use title profiles to configure the product titles shown in the channel's shop. For more information on title profiles, click here. |
X-14: Cross prices |
You can indicate cross prices for Manor.ch by filling in the field Former RP. |
SPECIAL REQUIREMENTS
There are no special channel-specific requirements for Manor.ch that deviate from the standard integration process.
DATA EXCHANGE TIMES
DATA |
TIME/FREQUENCY |
|---|---|
Catalogue (Full) |
Sunday |
Catalogue (Delta) |
Daily |
Stock (Delta) |
Every 15 min. |
Media |
With catalogue |
Retrieve and import orders |
Every 15 min. |
Order messages |
Every 15 min. |
Error and status messages |
Daily |