Marketplaces > Marketplaces N-S > Neckermann > CHANNEL NECKERMANN

CHANNEL NECKERMANN

TIP:
Use the integration guide to integrate new channels and refer to this Channel Sheet whenever the guide prompts you to.

This Channel Sheet contains all channel-specific information for neckermann.at.

CHANNEL BASICS

The following channels are available for neckermann.at:

CHANNEL	SIGN	ID	CURRENCY
neckermann.at	nat	3	EUR

PRELIMINARY INFORMATION

•New to TB.One? Our webinars help you find your way around the software.

•Send your supplier/access data for the channel to your Solution Delivery Manager at Tradebyte.

•Provide your product data in German.

•Provide the brand designations and export keys as defined by neckermann.at.

•Go to the menu "Basic data > Storage > Warehouse settings" and check your settings for the channel (for more information, click here).

•At neckermann.at you can create links between your products. These links will be shown in the shop (for example as an upselling option). Click here to learn how to create and configure links between products.

CHANNEL-SPECIFIC SETTINGS, FEATURES, AND PROCESSES

REFERENCE NUMBER

CHANNEL-SPECIFIC INSTRUCTIONS

B-01: Payments

Find your payment methods at "Basic data > Payment > Payment methods".

Payments are managed by neckermann.at. When the channel is activated or, at the latest, when the first order comes in, a payment method with the channel name is created automatically. For the export to an ERP-system, you can freely select an export key.

D-01: Product designation

The length of the product designation is not limited.

Split the designation common and proper noun.

D-02: Special text

neckermann.at will process information you enter in the field "Special text".

D-03: Description

The length of the product description is limited to 75 characters.

D-04: Components

The following components are mandatory at neckermann.at:

•Energy efficiency class (comply with legal requirements)

•Manufacturer's information to comply with the GPSR:

oCreate a component: "Hersteller"

owith Export-Key "4022".

oFollow the format requirements of the channel. Separate the individual fields with commas. Example: "Company name, Sample Street 10, 12345, Sample City, email address

ATTENTION: Designations and export keys are pre-defined
neckermann.at defines the designations and export keys which you need to maintain at "Basic data > Properties > Components". Your contact at the channel will provide a list of these keys and designations during the integration process.

D-05: Attributes

The following attributes are mandatory at neckermann.at:

•Subject Group (Sachgebiet)

At neckermann.at it is mandatory to provide a Subject group (Sachgebiet). To do this, assign one of the components maintained in TB.One to the channel's attribute "Segment" during the value mapping.

1. Create an attribute called "Subject group", "Sachgebiet" or similar at "Basic data > Properties > Attributes". You only need to fill the fields under "Assignment" if the standard language for your product data is not German.

2. Switch to the tab "Attribute values" to create a value list which covers all of the channel's subject groups you require. Which designations you choose for the values is up to you.

Alternatively, you may import all this information via the product catalogue if you have activated the automatic creation of attributes via import at "Admin > Import > Settings". Each of the products exported to the channel has to be assigned the new attribute and one of the corresponding values. This, too, can either be done manually or via import.

E-01: Article numbers

Provide the following article numbers:

•Article number

ATTENTION: Character limitation for article numbers
Article numbers must not contain more than 17 characters.

•EAN

•Secondary article number

TIP: Configure secondary article number
During the integration process, you can configure a different field for exporting the item number to neckermann.at (for example, “Article Number 2”).

E-02: Shipping information

Provide the following shipping information:

•Pack sizes (height, length, width in cm)

•Weight

•Country of origin and Intrastat category

•Number of packing pieces (recommended)

E-03: Variant dimensions

The following requirements apply for variant dimensions:

•Size

•Color

F-01: Media

•Provide images in a commonly used format such as png or jpg.

•Number: min. X product images, X article images / no minimum or maximum

•Size: X px / no size requirement

•Resolution: X DPI / no DPI requirement

•Depending on the product type:

oEnergy efficiency label (media type "ENERGY")

oProduct data sheet (as a PDF; media type "MAN

G-01: Carrier

•Ship with Carrier 1, Carrier 2 or Carrier 3 / Use a carrier of your choice

•Shipping surcharges are not permitted.

G-02: Delivery note

•In the crossdock model, you need to include a delivery note in each shipment. Click the button "Print invoice" on the tab "Consignee & Positions" to create the delivery note.

•In the enterprise model, delivery notes are not necessary.

G-03: Invoice

•In the crossdock model, you must not include an invoice in the package.

•In the enterprise model, you have to include an invoice in the package.

G-04: Proposed return code

You don't have to send return codes to the channel with your dispatch advices.

In the enterprise model, you may optionally include a return label in the package. In TB.One, shipping labels can only be created for shipment via DHL and only if a number range is provided.

G-05: Delivery documents in package

▪Crossdock model: delivery note, no invoice

▪Enterprise model: invoice; return form optional

G-06: Refund deduction

At neckermann.at you always reimburse customers for returned articles in full. If you have complaints about the condition of a returned article, consult the channel directly.

G-07: Return causes

To create return causes and states, go to "Basic data > Returns > Return causes" and "Basic data > Returns > Return states" .

neckermann.at does not process return causes and states.

X-01: Size grid

neckermann.at does not use size grids.

X-02: Base prices

No base prices are required at neckermann.at.

X-03: Categories

For a complete list of all categories, go to "Channels > neckermann.at > Categories".
Channels change their categories from time to time. Any major changes will be announced in TB.One. Outdated categories are highlighted with a red icon. Move all affected products to valid categories.

X-04: Value mapping

Map at global or category level for neckermann.at. The available channel values may differ from category to category.

ATTENTION:
Value mapping at neckermann.at is only required to indicate a subject group ("Sachgebiet"), which is used for the channel's internal sorting of product data.

X-05: Pending orders

neckermann.at transmits/does not transmit pending orders.

X-06: Partial deliveries

Partial cancellations and partial deliveries on item level.

X-07: Commission group

neckermann.at uses commission groups to calculate their fees. Your articles' channel purchase prices ("Chanel PP") are automatically calculated from the RP and the commission group.

To configure commission groups:

1.Go to "Channels > neckermann.at > Commission group" to set up the commission groups you agreed upon in your contract with the channel.

2.Assign commission groups to your articles. You have tree options:

a.Click on an article number in the article list ("Articles > Article list"). On the tab "Article data" you'll find drop-down menus for the commission groups.

b.If the commission group is identical for all of a product's articles, you can assign it to the corresponding "Master article" instead.

c.If a single commission group is valid for all of a channel's articles, assign it globally at "Admin > Default values".

X-08: Service logos

neckermann.at will display service logos you transfer in the shop.

X-09: Error and status messages

neckermann.at does not provide error and status messages.

X-10: Templates

At neckermann.at you cannot use templates.

X-11: Text configurator

The text configurator cannot be used for neckermann.at.

X-12: Product text profile

Product text profiles cannot be used for neckermann.at.

X-13: Title profile

Title profiles cannot be used for neckermann.at.

X-14: Cross prices

You can indicate cross prices for neckermann.at by filling in the field Former RP / MSRP.

SPECIAL REQUIREMENTS

Deliveries using the cross-dock model and the enterprise model:

•In the crossdock model, you ship to neckermann.at's central warehouse. Discuss details of the shipping process with your contact at neckermann.at.

•In the enterprise model, you ship directly to the customer. Discuss details of the shipping process with your contact at neckermann.at. As an example, the bypass model (one of the enterprise model's variants) offers the possibility not to process returns via the channel's central warehouse. Instead, customers would send their returns directly to you.

The final decision about the shipping process will be made by the channel.

Returns processing in the cross-dock model and the enterprise model:

•In the crossdock model, the channel will receive the returns. This means customers will send their returns to neckermann.at. Therefore, you need to contractually establish a way of processing returns with the channel.

•In the enterprise model, proceed in the following way: Returned goods from a closed order must be recorded as returns in TB.One to guarantee correct accounting. This is sent to the channel as returns message.

DATA EXCHANGE TIMES

DATA	TIME/FREQUENCY
Catalogue (Full)	Sundays, 9 a.m.
Catalogue (Delta)	Monday - Saturday, 8:15 a.m. and 6:15 p.m.
Stock (Delta)	Daily, 6:15 a.m., 10:45 a.m., 3:15 p.m., 6:45 p.m.
Media	With catalogue
Retrieve and import orders	Monday - Friday and on Sundays, hourly at minutes 0 and 30
Order messages	Monday - Friday and on Sundays, 8:10 p.m.