CHANNEL SHEET: NORDSTROM

TIP:
Use the integration guide to integrate new channels and refer to this Channel Sheet whenever the guide prompts you to.

This Channel Sheet contains all channel-specific information for Nordstrom.

Nordstrom (main channel)

nsmc

888

-

Nordstrom.com

nsco

889

USD

IMPORTANT - Connect to the channel's account via Mirakl SSO:

1.Go to "Channels > Nordstrom (main channel) > Settings", stay on the tab "System settings", and find the section "Basic settings".

2.Click the button "Login with Mirakl" to open the entry mask. Enter your Mirakl SSO access data and log in.

B-01: Payments

Find your payment methods at "Basic data > Payment > Payment methods".

Payments are managed by Nordstrom. When the channel is activated or, at the latest, when the first order comes in, a payment method with the channel name is created automatically. For the export to an ERP-system, you can freely select an export key.

D-01: Product designation

•The length of the product designation is limited to 200 characters.

•Use the title profile.

•Do not include brands in the product designation.

•The title configurator is available.

D-02: Special text

Nordstrom does not use the field "Special text".

D-03: Description

•The length of the product description is limited to 2000 characters.

•Do not use the word "urban" in the product description. The term is forbidden by the channel.

D-04: Components

•Only mapped components are transmitted to the channel.

•Use the recommended components listed under "Product Properties - Components" in the article "Product Description".

D-05: Attributes

•Only mapped attributes are transmitted to the channel.

•Use the recommended attributes listed under "Product Properties - Attributes" in the article "Product Description".

E-01: Article numbers

Provide the following article numbers:

•Article number

•EAN (13-digit) - EAN codes must be absolutely unique. Within one account, multiple identical codes are not permitted. The validity of the EANs provided is checked.

E-02: Shipping information

Provide the following shipping information:

•Weight

•Number of packing pieces

•Delivery time (max. 3 working days)

•Country of origin and Intrastat category

•Pack sizes (height, length, width in cm) - Recommended

E-03: Variant dimensions

The following requirements apply for variant dimensions:

•Variant creation via size and color

•Max. 2 variant dimensions

F-01: Media

General information:

•Provide images in a commonly used format such as png or jpg.

•Number: Min. 1 product image, min. 1 article image (front image mandatory), up to 9 detail images (optional)

•Size: Min. 1000 x 1000px

•Resolution: 300 DPI

•Assign export keys to all your media types (see section below).

Export keys:

You must assign channel-specific export keys to all media types used for Nordstrom:

1.Go to “Basic data > Properties > Media types”.

2.Select an existing media type or create a new media type.

3.In the “Edit media type” menu on the right, find the "Nordstrom (main channel)" section.

4.Select one of the following export keys from the drop-down menu:

G-01: Carrier

•Use a carrier from the channel's carrier list.

•Shipping surcharges are not permitted.

G-02: Delivery note

You cannot configure the delivery notes for Nordstrom.

G-03: Invoice

You don't need to print invoices for Nordstrom. The channel sends the invoices to the customers. Print invoices for your own records only.

G-04: Proposed return code

You don't have to send return codes to the channel with your dispatch advices.

G-05: Delivery documents in package

Delivery note, return label (recommended).

G-06: Refund deduction

At Nordstrom you can deduct a percentage from the reimbursed amount, if an article is returned in bad condition. In that case, specify the precentage you want to deduct on corresponding order's "Returns" tab.

G-07: Return causes

Nordstrom does not process return causes and states.

X-01: Size grid

Nordstrom does not use size grids.

X-02: Base prices

No base prices are required at Nordstrom.

X-03: Categories

For a complete list of all categories, go to "Channels > Nordstrom (main channel) > Categories".
Channels change their categories from time to time. Any major changes will be announced in TB.One. Outdated categories are highlighted with a red icon. Move all affected products to valid categories.

X-04: Value mapping

Follow the value mapping requirements below:

•Map at the category level for Nordstrom. The available channel values may differ from category to category.

•For numbers in free text fields, use "." as separator.

•Use NRF color codes to map colors.

•Map material composition by percentage.

•Map sizes using the channel's specific size grids for women and men.

X-05: Pending orders

Nordstrom transmits pending orders.

X-06: Partial deliveries

Partial cancellations and partial deliveries on article level.

X-07: Commission group

Nordstrom does not use commission groups.

X-08: Service logos

Nordstrom will not display service logos you transfer in the shop.

X-09: Error and status messages

Find the channel's error and status messages at "Channels > Nordstrom (main channel) > Article status".

X-10: Templates

At Nordstrom you cannot use templates.

X-11: Text configurator

The text configurator cannot be used for Nordstrom.

X-12: Product text profile

Product text profiles cannot be used for Nordstrom.

X-13: Title profile

You can use title profiles to configure the product titles shown in the channel's shop. For more information on title profiles, click here.

X-14: Cross prices

You can indicate cross prices for Nordstrom by filling in the field Former RP.

Catalogue (Full)

Weekly on Sundays

Catalogue (Delta)

Daily

Stock (Delta)

Every 15 min.

Media

With catalogue

Retrieve and import orders

Every 30 min.

Order messages

Every 30 min.

Error and status messages

Daily