CHANNEL SHEET: SHÖPPING

TIP:
Use the integration guide to integrate new channels and refer to this Channel Sheet whenever the guide prompts you to.

This Channel Sheet contains all channel-specific information for Shöpping.

Shöpping (main channel)

spmc

707

EUR

Shöpping.at

spat

708

EUR

B-01: Payments

Find your payment methods at "Basic data > Payment > Payment methods".

Payments are managed by Shöpping. When the channel is activated or, at the latest, when the first order comes in, a payment method with the channel name is created automatically. For the export to an ERP-system, you can freely select an export key.

D-01: Product designation

•The product designation is mandatory for Shöpping.

•The length of the product designation is limited to min. 30 to max. 80 characters.

•Use the title configurator.

•Channel-specific title profile available.

•Splitting the product designation into common noun and proper name is optional.

D-02: Special text

Shöpping does not use the field "Special text".

D-03: Description

•The product description is mandatory for Shöpping.

•The length of the product description is limited to min. 200 to max. 5000 characters.

D-04: Components

The following components are mandatory at Shöpping:

•Variant-forming components (e.g. size, color)

•Product properties required for the value mapping

•Manufacturer information to comply with the General Product Safety Regulation (GPSR) requirements (see the list below)

Mandatory components for manufacturer information:

•"Responsible Person EU (Gpsr_info)"

•"Manufacturer Info (Gpsr_info)"

Follow the channel's format requirements by indicating name, address and email of the manufacturer. Separate the individual fields with “|”.

Example: Muster GmbH | Musterstraße 1 | 12345 Musterstadt | MUSTERLAND | info@muster.com

D-05: Attributes

The following attributes are mandatory at Shöpping:

•Product properties required for the value mapping

Comply with the channel's requirements.

E-01: Article numbers

Provide the following article numbers:

•Article number

•EAN(13-digit)

•Manufacturer's article number - Not mandatory, but recommended

EAN codes must be absolutely unique. Within one account, multiple identical codes are not permitted. The validity of the EANs provided is checked.

E-02: Shipping information

Provide the following mandatory shipping information:

•Package type

•Shipping type

The shipping information listed below is optional:

•Weight (in kg)

•Delivery time (in days)

•Number of packing pieces

•Pack sizes (height, length, width in cm)

•Country of origin and Intrastat category

E-03: Variant dimensions

The following requirements apply for variant dimensions:

•Variant creation via size and color only - More variant dimensions can be used with prior agreement with the channel

Shöpping does not limit the number of variant dimensions.

F-01: Media

•Provide images in a commonly used format such as png or jpg.

•Number: Min. 1 article image (product images are exported as article images)

•Size: 600 px

•Resolution: 72 DPI

•Color space/profile: RGB/eciRGB-v2

•Background color: transparent (except for mood images)

•The first image must always be cropped

G-01: Carrier

•Ship with DHL or Österreichische Post (Austrian Post)

•Freight shipping is also possible. Please choose your shipping company only after alignment with Shöpping to ensure it meets the channel's requirements.

•Shipping surcharges are not permitted.

G-02: Delivery note

You can configure the Shöpping delivery notes at "Admin > System settings > Documents" and add custom text.

Delivery notes are optional.

G-03: Invoice

It is not possible to print invoices. Payments and invoicing are managed by the channel.

G-04: Proposed return code

Dispatch advices you forward to the channel must include a proposed return code for the return shipment label.

To that end, do one of the following:

a)configure a number range in TB.One.

b)if you manage orders outside TB.One, configure your system so that it forwards the return code to TB.One (CSV/XML: "IDCODE_RETURN_PROPOSAL").

c)manually enter return codes during order processing.
Activate the required input field in the menu "Admin > System settings > Order processing" under "Manual input Return code proposal". The field ("Ret.-Code Prop.") will then be displayed for each order on the tab "Delivery & Cancellation".

G-05: Delivery documents in package

Delivery note (optional).

G-06: Refund deduction

At Shöpping you always reimburse customers for returned articles in full. If you have complaints about the condition of a returned article, consult the channel directly.

G-07: Return causes

To create return causes and states, go to "Basic data > Returns > Return causes" and "Basic data > Returns > Return states" .

Shöpping processes the return causes and states you transmit. Map them to the return causes and states used by the channel by assigning a key.

Mapping a return cause
 

X-01: Size grid

Shöpping does not use size grids.

X-02: Base prices

No base prices are required at Shöpping.

X-03: Categories

For a complete list of all categories, go to "Basic data > Classification > Typification". To reduce the number of categories available for selection at the product, mark categories that you do not use as "not assignable".

Channels change their categories from time to time. Any major changes will be announced in TB.One. Outdated categories are highlighted with a red icon. Move all affected products to valid categories.

X-04: Value mapping

You can map values at global and category levels for Shöpping.

However, we recommend assigning values at category level, as Shöpping requires many different properties for each category.

Mandatory values for the value mapping:

•Standard components/attributes (color, material, season, target group, gender, ...)

•All channel properties and values marked as mandatory in the value mapping

X-05: Pending orders

Shöpping does not transmit pending orders.

X-06: Partial deliveries

Partial cancellations and partial deliveries on article level.

X-07: Commission group

Shöpping does not use commission groups.

X-08: Service logos

Shöpping will not display service logos you transfer in the shop.

X-09: Error and status messages

Shöpping does not provide error and status messages.

X-10: Templates

At Shöpping you cannot use templates.

X-11: Text configurator

The text configurator cannot be used for Shöpping.

X-12: Product text profile

Product text profiles cannot be used for Shöpping.

X-13: Title profile

You can use title profiles to configure the product titles shown in the channel's shop. For more information on title profiles, click here.

X-14: Cross prices

You can indicate cross prices for Shöpping by filling in the field Former RP.

Cross prices are optional.

Catalogue (Full)

Daily

Stock (Full)

Daily

Stock (Delta)

Every 15 minutes

Media

With catalogue

Retrieve and import orders

Per request

Order messages

Every 5 minutes