CHANNEL SHEET: THE PLATFORM GROUP

TIP:
Use the integration guide to integrate new channels and refer to this Channel Sheet whenever the guide prompts you to.

This Channel Sheet contains all channel-specific information for The Platform Group.

TPG (main channel)

suhk

269

EUR

TPG Schuhe24 DE

sude

301

EUR

TPG Fashionette DE

fade

710

EUR

TPG Avocadostore DE

avde

734

EUR

TPG Hood DE

hood

750

EUR

TPG Brandfield NL

bdnl

808

EUR

TPG Winkelstraat NL

wtnl

805

EUR

B-01: Payments

Find your payment methods at "Basic data > Payment > Payment methods".

Payments are managed by The Platform Group. When the channel is activated or, at the latest, when the first order comes in, a payment method with the channel name is created automatically. For the export to an ERP-system, you can freely select an export key.

D-01: Product designation

•The length of the product designation is not limited.

•The proper name is mandatory.

•Use the title configurator.

•Splitting the product designation into common noun/proper name is recommended.

D-02: Special text

The Platform Group does not use the field "Special text".

D-03: Description

•The product description is optional for The Platform Group.

•The length of the product description is not limited.

D-04: Components

The following components are mandatory at The Platform Group:

•Variant-forming components (color, size, ...)

•Mandatory channel properties and values

The Platform Group only accepts mandatory components required in the channel classification.

D-05: Attributes

The following attributes are mandatory at The Platform Group:

•Mandatory channel properties and values

The Platform Group only accepts mandatory attributes required in the channel classification.

E-01: Article numbers

Provide the following article numbers:

•Article number

•EAN (13-digit)

EAN codes must be absolutely unique. Within one account, multiple identical codes are not permitted. The validity of the EANs provided is checked.

E-02: Shipping information

Provide the following mandatory shipping information:

•Package type

•Shipping type

The shipping information listed below is optional:

•Weight (in kg)

•Country of origin and Intrastat category

•Pack sizes (height, length, width in cm)

•Number of packing pieces

•Delivery time (in days)

E-03: Variant dimensions

The following requirements apply for variant dimensions:

•Variant creation via size and color only

•Maximum 2 variant dimensions

F-01: Media

•Provide images in a commonly used format such as png or jpg.

•Number: Min. 3 article images, max. 8 articles images. No limits for product images.

•Size: Min. 1,000 x 1,000 px, optimal 1,500 x 1,500 px, max. 3,000 px

•Resolution: 72 DPI

•Use the RGB color mode.

•White backgrounds are mandatory.

G-01: Carrier

•Use a carrier of your choice

•You can define surcharges for your The Platform Group shipping types at "Basic data > Prices > Surcharges/Discounts".

G-02: Delivery note

You can configure the The Platform Group delivery notes at "Admin > System settings > Documents" and add custom text.

G-03: Invoice

TB.One will print invoices that comply with the channel's requirements. Include them in your packages.

G-04: Proposed return code

Dispatch advices you forward to the channel must include a proposed return code for the return shipment label.

To that end, do one of the following:

a)configure a number range in TB.One.

b)if you manage orders outside TB.One, configure your system so that it forwards the return code to TB.One (CSV/XML: "IDCODE_RETURN_PROPOSAL").

c)manually enter return codes during order processing.
Activate the required input field in the menu "Admin > System settings > Order processing" under "Manual input Return code proposal". The field ("Ret.-Code Prop.") will then be displayed for each order on the tab "Delivery & Cancellation".

G-05: Delivery documents in package

Delivery note, invoice, return label (return code required)

G-06: Refund deduction

At The Platform Group you always reimburse customers for returned articles in full. If you have complaints about the condition of a returned article, consult the channel directly.

G-07: Return causes

The Platform Group does not process return causes and states.

X-01: Size grid

The Platform Group does not use size grids.

X-02: Base prices

No base prices are required at The Platform Group.

X-03: Categories

For a complete list of all categories, go to "Basic data > Classification > Typification". To reduce the number of categories available for selection at the product, mark categories that you do not use as "not assignable".

Channels change their categories from time to time. Any major changes will be announced in TB.One. Outdated categories are highlighted with a red icon. Move all affected products to valid categories.

X-04: Value mapping

You can map values at both global and category levels. Different categories may also have different value lists.

Mandatory values in the value mapping:

•Standard components/attributes (colour, material, season, target group, gender, ...)

•Mandatory channel properties and values

The Platform Group only accepts mandatory components and attributes required in the channel classification.

X-05: Pending orders

The Platform Group does not transmit pending orders.

X-06: Partial deliveries

Partial cancellations and partial deliveries on item level.

X-07: Commission group

The Platform Group does not use commission groups.

X-08: Service logos

The Platform Group will not display service logos you transfer in the shop.

X-09: Error and status messages

Find the channel's error and status messages at "Channels > TPG (Hauptkanal) > Article status".

X-10: Templates

At The Platform Group you cannot use templates.

X-11: Text configurator

The text configurator cannot be used for The Platform Group.

X-12: Product text profile

Product text profiles cannot be used for The Platform Group.

X-13: Title profile

You can use title profiles to configure the product titles shown in the channel's shop. For more information on title profiles, click here.

X-14: Cross prices

You can indicate cross prices for The Platform Group by filling in the field Former RP.

Catalogue (Full)

Weekly, on Mondays at 01:48 am

Catalogue (Delta)

Weekly, Tuesdays to Sundays at 01:48 am

Stock (Full)

Daily/after TB.Cat

Stock (Delta)

Daily/hourly

Media

With catalogue

Retrieve and import orders

With order creation

Order messages

With order message creation

Error and status messages

With error/status message creation