CHANNEL SHEET: ASOS

TIP:
Use the integration guide to integrate new channels and refer to this Channel Sheet whenever the guide prompts you to.

This Channel Sheet contains all channel-specific information for Asos.

Asos (main channel)

asmc

357

EUR

Asos.com/uk

asuk

358

GBP

Asos.com/de

asde

417

EUR

Asos.com/es

ases

419

EUR

Asos.com/fr

asfr

418

EUR

Asos.com/it

asit

420

EUR

Asos.com/nl

asnl

514

EUR

Asos.com/pl

aspl

515

PLN

Asos.com/dk

asdk

516

DKK

Asos.com/se

asse

517

SEK

Asos.com/ie

asie

777

EUR

B-01: Payments

Find your payment methods at "Basic data > Payment > Payment methods".

Payments are managed by Asos. When the channel is activated or, at the latest, when the first order comes in, a payment method with the channel name is created automatically. For the export to an ERP-system, you can freely select an export key.

D-01: Product designation

The length of the product designation is not limited.

D-02: Special text

Asos does not use the field "Special text".

D-03: Description

The length of the product description is not limited.

D-04: Components

•Use the recommended components listed under "Product Properties - Components" in the article "Product Description".

•The component “Website Color” has a character limit of max. 30 characters

D-05: Attributes

Use the recommended components listed under "Product Properties - Attributes" in the article "Product Description".

E-01: Article numbers

Provide the following article numbers:

•Article number

•EAN

•Channel's article numbers are provided in the order by the channel

E-02: Shipping information

Provide the following shipping information:

•Country of origin and Intrastat category

E-03: Variant dimensions

The following requirements apply for variant dimensions:

•Color and size for variant creation

•max. 2 variant dimensions

F-01: Media

In most cases, Asos will take photos of your articles in their own studio. These images are then used in the shop.

•Provide images in a commonly used format such as png or jpg.

•Number: Min. 1 article image (product images are exported as article images)

•Size: 2.116 x 2.700 Pixel (minimum 1.500 x 1.900 pixel)

•Resolution: no DPI requirement

•Image order: Sort images in TB.One in the exact order you want them to display on Asos websites.

G-01: Carrier

•Use a carrier that is available for the respective country channel. The channels provides a list of available carriers.

•Shipping surcharges are not permitted.

G-02: Delivery note

You can configure the Asos delivery notes at "Admin > System settings > Documents" and add custom text.

The delivery notes can be transmitted together with the order by the channel. Each delivery note is attached as a document to the order where it can be printed promptly. To print the delivery notes via the order list, activate the option "external documents". If you don't handle your orders in TB.One, you have to make sure that your system can process the attachments and execute the PDF print-out.

G-03: Invoice

According to the process previously agreed upon, transmit invoices to Asos via SFTP.

G-04: Proposed return code

Dispatch advices you forward to the channel must include a proposed return code for the return shipment label.

To that end, do one of the following:

a)configure a number range in TB.One.

b)if you manage orders outside TB.One, configure your system so that it forwards the return code to TB.One (CSV/XML: "IDCODE_RETURN_PROPOSAL").

c)manually enter return codes during order processing.
Activate the required input field in the menu "Admin > System settings > Order processing" under "Manual input Return code proposal". The field ("Ret.-Code Prop.") will then be displayed for each order on the tab "Delivery & Cancellation".

G-05: Delivery documents in package

Delivery note, invoice, return label
You have to provide the following tracking numbers in messages you send to ASOS:

▪For dispatch advices: tracking code (Ship-Code), proposed tracking code for potential returns (Ret-Code Prop.)

▪For return messages: tracking code (Return code)

If you do not provide these numbers via a number range stored in TB.One and process your orders outside TB.One, configure your system so that these codes are transferred to TB.One.

If you want to manually enter proposed return tracking codes in the user interface, you need to activate the respective input fields first (at "Admin > System settings > Order processing" in the section "Items reports"). The input field will then be displayed on the tab "Delivery & Cancellation" in the order details (accessible via the order list).

G-06: Refund deduction

At Asos you always reimburse customers for returned articles in full. If you have complaints about the condition of a returned article, consult the channel directly.

G-07: Return causes

To create return causes and states, go to "Basic data > Returns > Return causes" and "Basic data > Returns > Return states" .

Asos does not process return causes and states.

X-01: Size grid

For Asos, you have to map size grids to ensure the correct sizes are shown in the shop. For detailed instructions, click here.

X-02: Base prices

No base prices are required at Asos.

X-03: Categories

For a complete list of all categories, go to "Basic data > Classification > Typification". To reduce the number of categories available for selection at the product, mark categories that you do not use as "not assignable".

Channels change their categories from time to time. Any major changes will be announced in TB.One. Outdated categories are highlighted with a red icon. Move all affected products to valid categories.

X-04: Value mapping

Map values at the global level for Asos.

For some values, mapping at the category level is recommended. Both options are available.

X-05: Pending orders

Asos transmits pending orders.

X-06: Partial deliveries

Partial cancellations and partial deliveries on article level.

X-07: Commission group

Asos does not use commission groups.

X-08: Service logos

Asos will not display service logos you transfer in the shop.

X-09: Error and status messages

Asos does not provide error and status messages.

X-10: Templates

At Asos you cannot use templates.

X-11: Text configurator

The text configurator cannot be used for Asos.

X-12: Product text profile

Product text profiles cannot be used for Asos.

X-13: Title profile

You can use title profiles to configure the product titles shown in the channel's shop. For more information on title profiles, click here.

X-14: Cross prices

You can indicate cross prices for Asos by filling in the field Former RP / MSRP.
Indicating a cross price is optional.

Catalogue (Full)

Once per week

Catalogue (Delta)

Daily

Stock (Delta)

Every 15 minutes

Prices (Delta)

Every 15 minutes

Media

With catalogue

Retrieve and import orders

Every 15 minutes

Order messages

Every 15 minutes