TIP: This Channel Sheet contains all channel-specific information for bol. |
CHANNEL BASICS
The following channels are available for bol:
CHANNEL |
SIGN |
ID |
CURRENCY |
FULFILLMENT MODELL |
|---|---|---|---|---|
bol (NL) |
bonl |
127 |
EUR |
bol.com FBR (Fulfillment by retailer) |
bol (BE) |
bobe |
143 |
EUR |
bol.com FBR (Fulfillment by retailer) |
bol LvB (NL) |
bfnl |
745 |
EUR |
bol.com FBB (Fulfillment by bol) |
bol LvB (BE) |
bfbe |
746 |
EUR |
bol.com FBB (Fulfillment by bol) |
Fulfillment By bol
Contact Tradebyte directly to use the bol.com fulfillment feature and to activate the corresponding sub-channel.
bol.com offers two fulfillment solutions: •Fulfillment by retailer (FBR): You continue to take care of order management and the dispatch of your orders yourself. •Fulfillment by bol.com (FBB): bol.com takes care of order management and logistics for you. You send your items to the bol.com warehouse and the channel takes care of order management and logistics. Two new sub-channels have been set up for the bol-fulfillment service, where you fulfill your orders: •bol.com LvB (NL) •bol.com LvB (BE) •Your fulfillment assortment is maintained on article level •The connection to the bol.com main channel is mandatory if you want to use the fulfillment feature by bol (FBB). •The product catalog and your stock are exported at main channel level for both FBB and FBR items. Your orders are fulfilled via the sub-channels bol.com LvB (NL) and LvB (BE). |
1. Open the menu "Basic data > Properties > Attributes".
2. Create a new attribute and name it "BOL_Fulfillment" by clicking on "Create new attribute" in the page actions and switch to the "Attribute values" tab in the editing window.
3. Create the attribute values "FBR" and "FBB" for "BOL_Fulfillment". Use them to specify which fulfillment solution you use for each article:
4. Open your articles via the article list ("Article > Article list", tab "Article properties" tab) and assign one of the two values to your article with the attribute "BOL_Fulfillment".
5. Open the channel settings at "Channels > bol.com (NL/BE) > Settings" and select the new attribute in the drop-down menu "Fulfillment".
ATTENTION: •If you have not stored an attribute for an article, it will be exported as Fulfillment by retailer (FBR) by default. •The stock is not exported to bol.com if you use Fulfillment by bol.com (FBB) |
PRELIMINARY INFORMATION
•New to TB.One? Our webinars help you find your way around the software.
•The channel provides a test system (sandbox). While you're in the integration phase, use it to check how your content will look.
•bol OAUTH 2.0 Authentication is mandatory for the connection of your bol.com account with TB.One.
•Provide your product data in Dutch.
•Go to the menu "Basic data > Storage > Warehouse settings" and check your settings for the channel (for more information, click here).
Indicate an upper stock limit of "999" for bol.com (BE, NL).
CHANNEL-SPECIFIC SETTINGS, FEATURES, AND PROCESSES
REFERENCE NUMBER |
CHANNEL-SPECIFIC INSTRUCTIONS |
|---|---|
B-01: Payments |
Find your payment methods at "Basic data > Payment > Payment methods". Payments are managed by bol. When the channel is activated or, at the latest, when the first order comes in, a payment method with the channel name is created automatically. For the export to an ERP-system, you can freely select an export key. |
D-01: Product designation |
The length of the product designation is limited 250 characters. |
D-02: Special text |
bol will process information you enter in the field "Special text". There a nor restrictions regarding the special text. |
D-03: Description |
The length of the product description is limited to 10,000 characters. |
D-04: Components |
The following components are mandatory at bol: •Colour •Size Recommended: •Care instructions •Fit •Material |
D-05: Attributes |
The following attributes are mandatory at bol: •Gender •Age group •"BOL_Fulfillment" with the values "FBB" and "FBR" to indicate your fulfillment solution Recommended: •Season |
E-01: Article numbers |
Provide the following article numbers: •Article number •EAN |
E-02: Shipping information |
Provide the following shipping information: Recommended •Pack sizes (height, length, width in cm) •Weight •Country of Origin and Intrastat Category •Delivery Time in Days Delivery times are divided into periods. Max. 1– working days; if the delivery time is specified as “1,” 1 to 2 days are calculated by default. Optionally, you can specify guaranteed delivery by the next business day. |
E-03: Variant dimensions |
The following requirements apply for variant dimensions: •Size •Color |
F-01: Media |
•Provide images in a commonly used format such as png or jpg. •Number: min. 1 image per article, max. 30 images per prodcut can be transmitted to the channel •Size: from 500 x 500px to 6,000 x 6,000 px •Resolution: no DPI requirement |
G-01: Carrier |
•Use a carrier of your choice •Shipping surcharges are not permitted. |
G-02: Delivery note |
You can configure the bol delivery notes at "Admin > System settings > Documents" and add custom text. |
G-03: Invoice |
You don't need to print invoices for bol. The channel sends the invoices to the customers. Print invoices for your own records only. |
G-04: Proposed return code |
You don't have to send return codes to the channel with your dispatch advices. |
G-05: Delivery documents in package |
Delivery note |
G-06: Refund deduction |
At bol you always reimburse customers for returned articles in full. If you have complaints about the condition of a returned article, consult the channel directly. |
G-07: Return causes |
bol does not process return causes and states. |
X-01: Size grid |
bol does not use size grids. |
X-02: Base prices |
No base prices are required at bol. |
X-03: Categories |
For a complete list of all categories, go to "Basic data > Classification > Typification". To reduce the number of categories available for selection at the product, mark categories that you do not use as "not assignable". Channels change their categories from time to time. Any major changes will be announced in TB.One. Outdated categories are highlighted with a red icon. Move all affected products to valid categories. |
X-04: Value mapping |
Map at the category level for bol. The available channel values may differ from category to category. |
X-05: Pending orders |
bol does not transmit pending orders. |
X-06: Partial deliveries |
Partial cancellations on article level. |
X-07: Commission group |
bol does not use commission groups. |
X-08: Service logos |
bol will not display service logos you transfer in the shop. |
X-09: Error and status messages |
Find the channel's error and status messages at "Channels > bol.com > Article status". |
X-10: Templates |
At bol you cannot use templates. |
X-11: Text configurator |
The text configurator cannot be used for bol. |
X-12: Product text profile |
You can use the product text profile to customize the product descriptions shown in the channel's shop (you can add information like components and bullet points, and configure the order in which these elements are displayed). ▪Go to "Basic data > Templates > Product text profiles" to create a profile. ▪Click on "Create new product text profile" in the left navigation bar (tab "Pages"). Enter a designation and click "Create". ▪Click on your profile's designation in the list and select which elements should be part of the product description. ▪Go to "Channels > bol.com > Settings" and switch to the tab "Product texts". ▪Select the option "Use configurable product text". ▪Select an assignment base (for example an attribute). All products containing this attribute will use the product text profile. ▪In the drop-down "Default value" choose the product text profile you want to use. ▪If you want to use different product text profiles for the different values of your assignment base, you can select them in the table below. |
X-13: Title profile |
You can use title profiles to configure the product titles shown in the channel's shop. For more information on title profiles, click here. |
X-14: Cross prices |
bol does not display cross prices. |
SPECIAL REQUIREMENTS
Combined accounts for Belgium and the Netherlands
You can choose to open one combined account for Belgium and the Netherlands or create a separate account for each country. If you decide on a combined account, the delivery times and prices for both countries have to be identical. On its website the channel provides a detailed guide that shows how to set up a combined or separate account. The guide is in Dutch, but most browsers will translate it reliably (e.g. for Google Chrome: "Right click > Translate to English").
GPSR Information in TB.One
The specification of an economic operator is mandatory to be compliant with GPSR regulation.
Delivery Time at bol
Check whether you want to specify a delivery time offset from your standard delivery time for a channel bol.com (BE, NL). The setting depends on the shipping method selected for the channel, among other things. Delivery times at bol.com are separated into periods. If you indicate "1" as the delivery time, then 1 to 2 days are calculated by default. The periods are organised as follows:
DELIVERY TIME ON ARTICLE |
DELIVERYCODE (=KEY) SET IN THE EXPORT |
DESCRIPTION |
|---|---|---|
1 |
1-2d |
1 to 2 working days |
2 |
2-3 |
2 to 3 working days |
3 4 |
3-5d |
3 to 5 working days |
5 to 8 days |
4-8d |
4 to 8 working days |
Additionally, there is an option to guarantee shipment by the next working day. In order to select this option, go to "Channels > bol.com (NL/BE) > Settings" open the tab "System settings" and look for the section "Basic settings". Here you can choose your preference for "Behaviour at delivery time 1". Please contact your Tradebyte Solution Delivery Manager if you want to adjust these settings.
A delivery time of 1 either results in the key "1-2d" or - if the setting for delivery by the next working day is active – in the corresponding code. Everything over 8 is exported with 4-8 and causes a warning in the SolutionCenter's error list. If you have specified a delivery time offset for bol.com under “Basic data > Storage > Warehouse settings” this value will be added to or subtracted (if negative offset) from the delivery time of your article and may affect the delivery time period in the export.
DATA EXCHANGE TIMES
DATA |
TIME/FREQUENCY |
|---|---|
Catalogue (Delta) |
Daily |
Stock (Full) |
Daily |
Stock (Delta) |
Every 20 minutes |
Media |
With catalogue |
Retrieve and import orders |
Every 15 minutes |
Order messages |
Every three hours |
Error and status messages |
Daily |