CHANNEL SHEET: COURIR

TIP:
Use the integration guide to integrate new channels and refer to this Channel Sheet whenever the guide prompts you to.

This Channel Sheet contains all channel-specific information for Courir.

Courir (main channel)

crmc

481

EUR

Courir.com (fr)

crfr

453

EUR

ATTENTION: The sale of products containing perfluoroalkyl and polyfluoroalkyl substances (PFAS) is prohibited in France since the 1st of January of 2026!
PFAS is commonly used in waterproof or stain-resistant finishes and cosmetics, please audit your articles on French platforms to ensure they are compliant.

B-01: Payments

Find your payment methods at "Basic data > Payment > Payment methods".

Payments are managed by Courir. When the channel is activated or, at the latest, when the first order comes in, a payment method with the channel name is created automatically. For the export to an ERP-system, you can freely select an export key.

D-01: Product designation

•The product designation is mandatory for Courir.

•The length of the product designation is not limited.

•Split the designation into common noun and proper name.

D-02: Special text

Courir does not use the field "Special text".

D-03: Description

•The product description is mandatory for Courir.

•The length of the product description is not limited.

•The product text profile can be used.

D-04: Components

The following components are mandatory at Courir:

•Variant-forming components (size and color)

•All components marked as mandatory in the value mapping

D-05: Attributes

The following attributes are mandatory at Courir:

•All attributes marked as mandatory in the value mapping

Comply with the channel's requirements.

E-01: Article numbers

Provide the following article numbers:

•Article number

•EAN (13-digit)

•Manufacturer's article number

EAN codes must be absolutely unique. Within one account, multiple identical codes are not permitted. The validity of the EANs provided is checked.

E-02: Shipping information

Provide the following mandatory shipping information:

•Package type

•Shipping type

The shipping information listed below is optional:

•Weight (in kg)

•Delivery time (in days)

•Number of packing pieces

•Pack sizes (height, length, width in cm)

•Country of origin and Intrastat category - Not used

E-03: Variant dimensions

The following requirements apply for variant dimensions:

•Variant creation via size and color only - Do not use other variant dimensions, unless you have an agreement with the channel that states otherwise

Courir does not limit the number of variant dimensions.

F-01: Media

•Provide images in a commonly used format such as png or jpg.

•Number: Max. 2 article images, product images are exported as article images

•Size: 2,000 x 2,000 px

•Resolution: No DPI requirement

G-01: Carrier

•Choose from the carriers available for the respective country channel at "Basic data > Shipping > Package types".

•Shipping surcharges are not permitted.

G-02: Delivery note

You cannot configure the delivery notes for Courir.

G-03: Invoice

It is not possible to print invoices. Payments and invoicing are managed by the channel.

G-04: Proposed return code

Dispatch advices you forward to the channel must include a proposed return code for the return shipment label.

To that end, do one of the following:

a)configure a number range in TB.One.

b)if you manage orders outside TB.One, configure your system so that it forwards the return code to TB.One (CSV/XML: "IDCODE_RETURN_PROPOSAL").

c)manually enter return codes during order processing.
Activate the required input field in the menu "Admin > System settings > Order processing" under "Manual input Return code proposal". The field ("Ret.-Code Prop.") will then be displayed for each order on the tab "Delivery & Cancellation".

G-05: Delivery documents in package

Delivery note and return label.

G-06: Refund deduction

At Courir you always reimburse customers for returned articles in full. If you have complaints about the condition of a returned article, consult the channel directly.

G-07: Return causes

To create return causes and states, go to "Basic data > Returns > Return causes" and "Basic data > Returns > Return states" .

Courir processes the return causes and states you transmit. Map them to the return causes and states used by the channel by assigning a key.

Mapping a return cause
 

X-01: Size grid

For Courir, you have to map size grids to ensure the correct sizes are shown in the shop. For detailed instructions, click here.

X-02: Base prices

No base prices are required at Courir.

X-03: Categories

For a complete list of all categories, go to "Basic data > Classification > Typification". To reduce the number of categories available for selection at the product, mark categories that you do not use as "not assignable".

Channels change their categories from time to time. Any major changes will be announced in TB.One. Outdated categories are highlighted with a red icon. Move all affected products to valid categories.

X-04: Value mapping

Map values at the global level for Courir.

You can define exceptions to the global mapping at category level.

The following values are mandatory in the value mapping:

•Standard components/attributes (color, material, season, target group, gender, ...)

•All channel properties/values marked as mandatory in the value mapping

•Length/size grid

Only mapped components and attributes are transmitted to the channel.

X-05: Pending orders

Courir does not transmit pending orders.

X-06: Partial deliveries

Partial cancellations and partial deliveries on item level.

X-07: Commission group

Courir does not use commission groups.

X-08: Service logos

Courir will not display service logos you transfer in the shop.

X-09: Error and status messages

Courir does not provide error and status messages.

X-10: Templates

At Courir you cannot use templates.

X-11: Text configurator

The text configurator cannot be used for Courir.

X-12: Product text profile

You can use the product text profile to customize the product descriptions shown in the channel's shop (you can add information like components and bullet points, and configure the order in which these elements are displayed).

▪Go to "Basic data > Templates > Product text profiles" to create a profile.

▪Click on "Create new product text profile" in the left navigation bar (tab "Pages"). Enter a designation and click "Create".

▪Click on your profile's designation in the list and select which elements should be part of the product description.

▪Go to "Channels > Courir (main channel) > Settings" and switch to the tab "Product texts".

▪Select the option "Use configurable product text".

▪Select an assignment base (for example an attribute). All products containing this attribute will use the product text profile.

▪In the drop-down "Default value" choose the product text profile you want to use.

▪If you want to use different product text profiles for the different values of your assignment base, you can select them in the table below.

X-13: Title profile

You can use title profiles to configure the product titles shown in the channel's shop. For more information on title profiles, click here.

X-14: Cross prices

You can indicate cross prices for Courir by filling in the field Former RP.

Catalogue (Full)

Daily

Stock (Delta)

Every 15 minutes

Price (Full)

Daily

Media

With catalogue

Retrieve and import orders

Every 15 minutes

Order messages

Every 15 minutes