Marketplaces > Marketplaces G-M > La Redoute (Mirakl) > CHANNEL SHEET: LA REDOUTE (MIRAKL)

CHANNEL SHEET: LA REDOUTE (MIRAKL)

TIP:
Use the integration guide to integrate new channels and refer to this Channel Sheet whenever the guide prompts you to.

This Channel Sheet contains all channel-specific information for La Redoute.

CHANNEL BASICS

The following channels are available for La Redoute:

CHANNEL	SIGN	ID	CURRENCY
LaRedoute (Hauptkanal)	lrmc	521	EUR
LaRedoute.fr	lrfr	522	EUR

PRELIMINARY INFORMATION

•New to TB.One? Our webinars help you find your way around the software.

•Send your supplier/access data for the channel to your Solution Delivery Manager at Tradebyte.

•Provide your product data in French.

•Go to the menu "Basic data > Storage > Warehouse settings" and check your settings for the channel (for more information, click here).

ATTENTION:
Before you begin you must connect to the channel:

1.Go to "Channels > LaRedoute.fr > Settings".

2.On the tab "System settings" find the section "Basic settings".

3.Click on the button "Login with Mirakl" and enter your Mirakl Single Sign On access data.

CHANNEL-SPECIFIC SETTINGS, FEATURES, AND PROCESSES

REFERENCE NUMBER

CHANNEL-SPECIFIC INSTRUCTIONS

B-01: Payments

Find your payment methods at "Basic data > Payment > Payment methods".

Payments are managed by La Redoute. When the channel is activated or, at the latest, when the first order comes in, a payment method with the channel name is created automatically. For the export to an ERP-system, you can freely select an export key.

D-01: Product designation

•La Redoute does not split the designation into common noun and proper name. If you provide the designation split into these two fields (recommended), TB.One merges it automatically during export.

•The length of the product designation is limited to 50 characters.

D-02: Special text

La Redoute does not use the field "Special text".

D-03: Description

•The length of the product description is minimum 10 characters.

•Must contain bullet points

•Must contain all legally required information.

D-04: Components

Provide components or attributes for all channel properties marked as "mandatory" in the value mapping menu ("Channels > Laredoute (Hauptkanal) > Value mapping") for the categories you sell in.

D-05: Attributes

Provide components or attributes for all channel properties marked as "mandatory" in the value mapping menu ("Channels > Laredoute (Hauptkanal) > Value mapping") for the categories you sell in.

E-01: Article numbers

Provide the following article numbers:

•Article number

•EAN

E-02: Shipping information

•Configure shipping and return address ("Basic data > Returns > Return addresses").

Provide the following shipping information:

•Pack sizes (height, length, width in cm): Recommended

•Country of origin and Intrastat category: Recommended

•Delivery time (in days): Recommended

E-03: Variant dimensions

The following requirements apply for variant dimensions:

•Variants are formed via color and size; no other variant dimensions permitted

•Data for groups of articles that differ only in color and/or size must be provided as ONE product with article variants for the different color/size combinations. Do not create a separate product for each color.

Example:

•CORRECT: Your product comes in four colours and four sizes. It therefore consists of 16 different articles.

•WRONG: You split the product by colour into four products consisting of four articles in different sizes.

F-01: Media

•Provide images in a commonly used format such as png or jpg.

•Number: min. 1 article image (front view); max. 8 detail view images with a white background

•Size: 1,200 x 1,200 px

•Resolution: 72 DPI

G-01: Carrier

•Ship with DHL, Postnord, DHL Service Point, DPD, DHL - SE, Schenker, GLS, La Post, Hermes, UPS NL, Post NL, DHL NL

•Shipping surcharges are not permitted.

G-02: Delivery note

You can configure the La Redoute delivery notes at "Admin > System settings > Documents" and add custom text.

G-03: Invoice

TB.One will print invoices that comply with the channel's requirements. Include them in your packages.

G-04: Proposed return code

Dispatch advices you forward to the channel must include a proposed return code for the return shipment label.

To that end, do one of the following:

a)configure a number range in TB.One.

b)if you manage orders outside TB.One, configure your system so that it forwards the return code to TB.One (CSV/XML: "IDCODE_RETURN_PROPOSAL").

c)manually enter return codes during order processing.
Activate the required input field in the menu "Admin > System settings > Order processing" under "Manual input Return code proposal". The field ("Ret.-Code Prop.") will then be displayed for each order on the tab "Delivery & Cancellation".

G-05: Delivery documents in package

Delivery note, invoice, return label

G-06: Refund deduction

At La Redoute you can deduct a percentage from the reimbursed amount, if an article is returned in bad condition. In that case, specify the precentage you want to deduct on corresponding order's "Returns" tab.

G-07: Return causes

To create return causes and states, go to "Basic data > Returns > Return causes" and "Basic data > Returns > Return states" .

La Redoute does not process return causes and states.

X-01: Size grid

La Redoute does not use size grids.

X-02: Base prices

No base prices are required at La Redoute.

X-03: Categories

For a complete list of all categories, go to "Channels > Laredoute (Hauptkanal) > Categories".
Channels change their categories from time to time. Any major changes will be announced in TB.One. Outdated categories are highlighted with a red icon. Move all affected products to valid categories.

X-04: Value mapping

Map at the category level for La Redoute. The available channel values may differ from category to category.

Mandatory mappings:

•Standard components/attributes (colour, material, season, target group, gender, etc.).

•All channel properties/values marked as mandatory in the value mapping.

ATTENTION:
In some categories, the channel offers multiple channel properties that could potentially be used to map your size values. The names of these properties usually start with "T_".

In each category, you must only assign values to one of these properties. Assign your size values to the property that best suits your products. If you are unsure which property to use, contact the channel directly.

X-05: Pending orders

La Redoute does not transmit pending orders.

X-06: Partial deliveries

No partial cancellation or partial delivery.

X-07: Commission group

La Redoute does not use commission groups.

X-08: Service logos

La Redoute will not display service logos you transfer in the shop.

X-09: Error and status messages

Find the channel's error and status messages at "Channels > Laredoute (Hauptkanal)/Laredoute.fr > Article status".

X-10: Templates

At La Redoute you cannot use templates.

X-11: Text configurator

The text configurator cannot be used for La Redoute.

X-12: Product text profile

You can use the product text profile to customize the product descriptions shown in the channel's shop (you can add information like components and bullet points, and configure the order in which these elements are displayed).

▪Go to "Basic data > Templates > Product text profiles" to create a profile.

▪Click on "Create new product text profile" in the left navigation bar (tab "Pages"). Enter a designation and click "Create".

▪Click on your profile's designation in the list and select which elements should be part of the product description.

▪Go to "Channels > Laredoute (Hauptkanal) > Settings" and switch to the tab "Product texts".

▪Select the option "Use configurable product text".

▪Select an assignment base (for example an attribute). All products containing this attribute will use the product text profile.

▪In the drop-down "Default value" choose the product text profile you want to use.

▪If you want to use different product text profiles for the different values of your assignment base, you can select them in the table below.

X-13: Title profile

You can use title profiles to configure the product titles shown in the channel's shop. For more information on title profiles, click here.

ATTENTION:
Title profiles for La Redoute must not contain brand names.

X-14: Cross prices

La Redoute uses a special logic for discounts. You cannot use the standard TB.One solution (MSRP/former RP) or TB.One's price list feature to display discounts. Instead, configure sales prices as described here.

DATA EXCHANGE TIMES

DATA	TIME/FREQUENCY
Catalogue (Full)	Weekly (on Sundays)
Catalogue (Delta)	Daily
Stock (Delta)	Every 15 minutes
Media	With catalogue
Retrieve and import orders	Every 30 minutes
Order messages	Every 30 minutes
Error and status messages	Daily