CHANNEL SHEET: OTTO AUSTRIA GROUP

TIP:
Use the integration guide to integrate new channels and refer to this Channel Sheet whenever the guide prompts you to.

This Channel Sheet contains all channel-specific information for Otto Austria Group.

Otto Austria Group (main channel)

unmc

503

EUR

Otto Austria Group - ottoversand.at

ovat

504

EUR

Otto Austria Group - universal.at

uvat

505

EUR

Otto Austria Group - ackermann.ch

amch

544

EUR

Otto Austria Group - jelmoli.ch

jech

697

EUR

Otto Austria Group - baur.de

bade

749

EUR

B-01: Payments

Find your payment methods at "Basic data > Payment > Payment methods".

Payments are managed by Otto Austria Group. When the channel is activated or, at the latest, when the first order comes in, a payment method with the channel name is created automatically. For the export to an ERP-system, you can freely select an export key.

D-01: Product designation

The length of the product designation is not limited.

D-02: Special text

Otto Austria Group does not use the field "Special text".

D-03: Description

The length of the product description is not limited.

D-04: Components

•Use the recommended components listed under "Product Properties - Components" in the article "Product Description".

•To comply with the European Product Safety Regulation (GPSR), you must provide manufacturer information for your products. Provide components for manufacturer’s name, address, email address and additional information if applicable.

D-05: Attributes

Use the recommended components listed under "Product Properties - Attributes" in the article "Product Description".

E-01: Article numbers

Provide the following article numbers:

•Article number

•EAN

•Channel's article number

E-02: Shipping information

Provide the following shipping information:

•Pack sizes (height, length, width in cm)

•Weight

•Country of origin and Intrastat category

•Number of packing pieces

E-03: Variant dimensions

The following requirements apply for variant dimensions:

•Size

•Color

•max. 2 variant dimensions

•Contact the channel if you need more variant dimensions

F-01: Media

•Provide images in a commonly used format such as png or jpg.

•Number: min. 1 article image, product media is exported as article media

•Size: min. 480 x 1,000 px

•Resolution: min. 76 DPI

•The channel-specific media assignment is done in TB.One.

G-01: Carrier

•Use a carrier from one of the carriers listed under "Basic data > Shipping > Package types" in the channel's section.

•Shipping surcharges are not permitted.

G-02: Delivery note

•You cannot configure the delivery notes for Otto Austria Group.

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G-03: Invoice

You don't need to print invoices for Otto Austria Group. The channel sends the invoices to the customers. Print invoices for your own records only.

G-04: Proposed return code

Dispatch advices you forward to the channel must include a proposed return code for the return shipment label.

To that end, do one of the following:

a)configure a number range in TB.One.

b)if you manage orders outside TB.One, configure your system so that it forwards the return code to TB.One (CSV/XML: "IDCODE_RETURN_PROPOSAL").

c)manually enter return codes during order processing.
Activate the required input field in the menu "Admin > System settings > Order processing" under "Manual input Return code proposal". The field ("Ret.-Code Prop.") will then be displayed for each order on the tab "Delivery & Cancellation".

G-05: Delivery documents in package

Delivery note, return label

G-06: Refund deduction

At Otto Austria Group you always reimburse customers for returned articles in full. If you have complaints about the condition of a returned article, consult the channel directly.

G-07: Return causes

To create return causes and states, go to "Basic data > Returns > Return causes" and "Basic data > Returns > Return states" .

Otto Austria Group processes the return causes and states you transmit. Map them to the return causes and states used by the channel by assigning a key.

Mapping a return cause
 

X-01: Size grid

Otto Austria Group does not use size grids.

X-02: Base prices

No base prices are required at Otto Austria Group.

X-03: Categories

For a complete list of all categories, go to "Channels > Otti Austria Group.xy > Categories".
Channels change their categories from time to time. Any major changes will be announced in TB.One. Outdated categories are highlighted with a red icon. Move all affected products to valid categories.

X-04: Value mapping

Map at the category level for Otto Austria Group. The available channel values may differ from category to category.

In principle, it can be done both on the global and category level. Note that different categories may also have individual value lists.

X-05: Pending orders

Otto Austria Group transmits pending orders.

X-06: Partial deliveries

Partial cancellations and partial deliveries on item level.

X-07: Commission group

Otto Austria Group uses commission groups to calculate their fees. Your articles' channel purchase prices ("Chanel PP") are automatically calculated from the RP and the commission group.

To configure commission groups:

1.Go to "Channels > Otti Austria Group.xy > Commission group" to set up the commission groups you agreed upon in your contract with the channel.

2.Assign commission groups to your articles. You have tree options:

a.Click on an article number in the article list ("Articles > Article list"). On the tab "Article data" you'll find drop-down menus for the commission groups.

b.If the commission group is identical for all of a product's articles, you can assign it to the corresponding "Master article" instead.

c.If a single commission group is valid for all of a channel's articles, assign it globally at "Admin > Default values".

X-08: Service logos

Otto Austria Group will not display service logos you transfer in the shop.

X-09: Error and status messages

Otto Austria Group does not provide error and status messages.

X-10: Templates

At Otto Austria Group you cannot use templates.

X-11: Text configurator

The text configurator cannot be used for Otto Austria Group.

X-12: Product text profile

Product text profiles cannot be used for Otto Austria Group.

X-13: Title profile

You can use title profiles to configure the product titles shown in the channel's shop. For more information on title profiles, click here.

X-14: Cross prices

Otto Austria Group does not display cross prices.

ATTENTION:
Entering the retail price (column "RP") and the manufacturer's suggested retail price (column "MSRP") is mandatory.

The values of the RP and the MSRP must be identical.

Catalogue (Full)

On request

Stock (Delta)

Hourly

Media

With catalogue

Retrieve and import orders

every 15 minutes

Order messages

every 15 minutes