Marketplaces > Marketplaces N-S > Sarenza > CHANNEL SHEET: SARENZA

CHANNEL SHEET: SARENZA

TIP:
Use the integration guide to integrate new channels and refer to this Channel Sheet whenever the guide prompts you to.

This Channel Sheet contains all channel-specific information for Sarenza.

CHANNEL BASICS

The following channels are available for Sarenza:

CHANNEL	SIGN	ID	CURRENCY
Sarenza (main channel)	szmc	518	EUR
Sarenza.com	szfr	519	EUR

PRELIMINARY INFORMATION

•New to TB.One? Our webinars help you find your way around the software.

•The channel provides a test system (sandbox). While you're in the integration phase, use it to check how your content will look.

•Send your supplier/access data for the channel to your Solution Delivery Manager at Tradebyte.

•Provide your product data in French.

•Go to the menu "Basic data > Storage > Warehouse settings" and check your settings for the channel (for more information, click here).

•Retail prices (gross, in the country channel's currency) are mandatory.

ATTENTION: The sale of products containing perfluoroalkyl and polyfluoroalkyl substances (PFAS) is prohibited in France since the 1st of January of 2026!
PFAS is commonly used in waterproof or stain-resistant finishes and cosmetics, please audit your articles on French platforms to ensure they are compliant.

CHANNEL-SPECIFIC SETTINGS, FEATURES, AND PROCESSES

REFERENCE NUMBER

CHANNEL-SPECIFIC INSTRUCTIONS

B-01: Payments

Find your payment methods at "Basic data > Payment > Payment methods".

Payments are managed by Sarenza. When the channel is activated or, at the latest, when the first order comes in, a payment method with the channel name is created automatically. For the export to an ERP-system, you can freely select an export key.

D-01: Product designation

•The product designation is mandatory for Sarenza.

•The length of the product designation is limited to 50 characters.

•Provide common noun and proper name via the title profile.

•Brands can be included in the product designation by using the title configurator.

D-02: Special text

Sarenza does not use the field "Special text".

D-03: Description

•The product description is mandatory for Sarenza.

•The length of the product description is limited to 150 characters.

D-04: Components

The following components are mandatory at Sarenza:

•Variant-forming components (size and color)

•All mandatory components required for the value mapping

D-05: Attributes

The following attributes are mandatory at Sarenza:

•All mandatory attributes required for the value mapping

Comply with the channel's requirements.

E-01: Article numbers

Provide the following article numbers:

•Article number

•EAN (13-digit)

EAN codes must be absolutely unique. Within one account, multiple identical codes are not permitted. The validity of the EANs provided is checked.

E-02: Shipping information

Provide the following mandatory shipping information:

•Package type

•Shipping type

•Country of origin and Intrastat category

The shipping information listed below is optional:

•Weight (in kg)

•Delivery time (in days)

•Number of packing pieces

•Pack sizes (height, length, width in cm)

E-03: Variant dimensions

The following requirements apply for variant dimensions:

•Variant creation via size and color

•Max. 2 variant dimensions

F-01: Media

•Provide images in a commonly used format such as png or jpg.

•Number: Min. 2 product images, max. 8 article images (including 1 mandatory front image), max. 8 detail views

•Size: 1677 x 2288 px

•Resolution: 72 DPI

•Media type: Providing article and product images for "FRONT" is mandatory

•Gray background: Mandatory for the media type "FRONT", not required for detail images

•The 1st product image is automatically used as the 1st article image

ATTENTION: Make sure your images for the media type "FRONT" comply with the channel's requirements!
If your images for this media type do not meet the requirements listed above, your assortment won't go live on Sarenza.

G-01: Carrier

•Ship with DPD, UPS, or TNT France.

•Shipping surcharges are not permitted.

G-02: Delivery note

You cannot configure the delivery notes for Sarenza.

G-03: Invoice

You don't need to print invoices for Sarenza. The channel sends the invoices to the customers. Print invoices for your own records only.

G-04: Proposed return code

Dispatch advices you forward to the channel must include a proposed return code for the return shipment label.

To that end, do one of the following:

a)configure a number range in TB.One.

b)if you manage orders outside TB.One, configure your system so that it forwards the return code to TB.One (CSV/XML: "IDCODE_RETURN_PROPOSAL").

c)manually enter return codes during order processing.
Activate the required input field in the menu "Admin > System settings > Order processing" under "Manual input Return code proposal". The field ("Ret.-Code Prop.") will then be displayed for each order on the tab "Delivery & Cancellation".

G-05: Delivery documents in package

Delivery note and return label recommended

G-06: Refund deduction

At Sarenza you can deduct a percentage from the reimbursed amount, if an article is returned in bad condition. In that case, specify the precentage you want to deduct on corresponding order's "Returns" tab.

G-07: Return causes

Sarenza does not process return causes and states.

X-01: Size grid

Sarenza does not use size grids.

X-02: Base prices

No base prices are required at Sarenza.

X-03: Categories

For a complete list of all categories, go to "Channels > Sarenza (Hauptkanal) > Categories".
Channels change their categories from time to time. Any major changes will be announced in TB.One. Outdated categories are highlighted with a red icon. Move all affected products to valid categories.

X-04: Value mapping

Map at the category level for Sarenza. The available channel values may differ from category to category.

The following values are mandatory for the value mapping:

•Standard components/attributes (color, material, season, target group, gender, ...)

X-05: Pending orders

Sarenza does not transmit pending orders.

X-06: Partial deliveries

Partial cancellations and partial deliveries on article level.

X-07: Commission group

Sarenza does not use commission groups.

X-08: Service logos

Sarenza will not display service logos you transfer in the shop.

X-09: Error and status messages

Find the channel's error and status messages at "Channels > Sarenza (Hauptkanal) > Article status".

X-10: Templates

At Sarenza you cannot use templates.

X-11: Text configurator

The text configurator cannot be used for Sarenza.

X-12: Product text profile

Product text profiles cannot be used for Sarenza.

X-13: Title profile

You can use title profiles to configure the product titles shown in the channel's shop. For more information on title profiles, click here.

X-14: Cross prices

Cross prices at Sarenza are created according to a channel-specific process. Please read this section for more information.

SPECIAL REQUIREMENTS

Sarenza sales prices

Sarenza regularly offers discounts during limited-time sales promotions. Articles that are part of a sales promotion are advertised by the channel and receive a special ranking in the shop.

To participate in sales promotions, you must create a CSV file for your price lists, and transfer it to both TB.One and the channel.

CSV FILE STRUCTURE AND REQUIREMENTS

To provide your data in the CSV file, please follow the requirements below:

•File name: Use the format "ARTICLE_<timestamp>.csv"

•Decimal separator: Period

•Separators, text delimiters, and character set coding: Settings must match those configured at "Admin > Import > Settings" in the section "CSV Import"

•Column headers: Apart from the first one, all columns must contain the channel sign and the promotion's key

•Channel sign: Indicates for which channel the promotion is valid (in the example contained in Fig. 1 below, the sign is "[szfr]" for "Sarenza")

•Promotion key: Can be chosen freely, but must be unique to avoid mix-ups

Fig. 1: Example of a CSV file's column headers for sales prices at Sarenza

COLUMN	DESCRIPTION
1. a_nr or a_ean	Article number ("a_nr") or EAN ("a_ean"). The headline must correspond to the column's contents.
2. a_vk_sale[channel sign][promotion key]	Discounted retail price (gross). Use periods as decimal separators.
3. a_sale_period_from[channel sign][promotion key]	Discount start date
4. a_sale_period_to[channel sign][promotionkey]	Discount end date

TIP: You can transfer information for multiple promotional periods in a single file
To do so, you must indicate the individual periods with different keys. TB.One then always exports prices that match the current date.

SALES PRICE LISTS TRANSMISSION

Once ready, send your CSV file to TB.One and the channel:

1.Transfer your data to TB.One by uploading the CSV file to the "in" directory using your account's FTP access. It will be processed during the next regular import.

2.Transfer your price list to the channel before the promotional period starts, so make sure that TB.One can process your file in due time. To change prices during the promotion period, indicate a start date that's identical to the date on which your data is transmitted to the channel.

To avoid unnecessary exports to the channel and clean up the database, delete the price lists for past promotional periods from the channel settings menu ("Channels > Sarenza (Hauptkanal) > Settings") and clicking "Delete deprecated sales prices" on the tab "Pages" in the left navigation bar.

TIP: Need to check or export existing sales price lists for this channel?
At "Channels > Sarenza (Hauptkanal) > Settings", you can find the option "Download current sales prices" on the tab "Pages" in the left navigation bar. Use it to check which promotional prices are currently stored for the channel.

You can export prices to the channel manually by clicking on "Export current sales prices to channel" on the tab "Pages" in the left navigation bar at the start of the promotional period.

DATA EXCHANGE TIMES

DATA	TIME/FREQUENCY
Catalogue (Full)	Once a week on Sundays
Stock (Delta)	Daily
Prices (Delta)	Every 15 min.
Media	With catalogue
Retrieve and import orders	Every 30 min.
Order messages	Every 30 min.
Error and status messages	Daily