TIP: This Channel Sheet contains all channel-specific information for Topagers. |
CHANNEL BASICS
The following channels are available for Topagers:
CHANNEL |
SIGN |
ID |
CURRENCY |
|---|---|---|---|
Neckermann.at/Topagers.de (Main channel) |
necm |
538 |
EUR |
TopAgers.DE |
necd |
539 |
EUR |
Neckermann.at (new) |
neca |
neca |
EUR |
PRELIMINARY INFORMATION
•New to TB.One? Our webinars help you find your way around the software.
•Send your supplier/access data for the channel to your Solution Delivery Manager at Tradebyte.
•Provide your product data in German.
•Go to the menu "Basic data > Storage > Warehouse settings" and check your settings for the channel (for more information, click here).
•At Topagers you can create links between your products. These links will be shown in the shop (for example as an upselling option). Click here to learn how to create and configure links between products.
CHANNEL-SPECIFIC SETTINGS, FEATURES, AND PROCESSES
REFERENCE NUMBER |
CHANNEL-SPECIFIC INSTRUCTIONS |
|
|---|---|---|
B-01: Payments |
Find your payment methods at "Basic data > Payment > Payment methods". Payments are managed by Topagers. When the channel is activated or, at the latest, when the first order comes in, a payment method with the channel name is created automatically. For the export to an ERP-system, you can freely select an export key. |
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D-01: Product designation |
The length of the product designation is not limited. |
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D-02: Special text |
Topagers will process information you enter in the field "Special text". |
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D-03: Description |
The length of the product description is limited to 2,000 characters. |
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D-04: Components |
The following components are mandatory at Topagers: •Energy efficiency class •Manufacturer's information to comply with the GPSR: oManufacturer’s company name, Manufacturer’s address, Manufacturer’s email address. oFollow the format requirements of the channel. Separate the individual fields with commas. Example: "Company name, Sample Street 10, 12345, Sample City, test@test.de" •Product properties that are mandatory in the value mapping |
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D-05: Attributes |
The following attributes are mandatory at Topagers: •Product properties that are mandatory in the value mapping |
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E-01: Article numbers |
Provide the following article numbers: •Article number (max. 17 characters) •EAN |
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E-02: Shipping information |
Provide the following shipping information: •Pack sizes (height, length, width in cm) •Weight •Country of origin and Intrastat category Recommended: •Number of packing pieces |
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E-03: Variant dimensions |
The following requirements apply for variant dimensions: •Size •Color •max. 2 variant dimensions |
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F-01: Media |
•Provide images in a commonly used format such as png or jpg. •Number: min. 1 product image with media type IMAGE mandatory (max. 10 images), max. 1 ENERGY image, max. 5 MANUAL images, max. 1 TECHSPEC •Size: min. 900 px side length, 1,200 px for long side recommended •Resolution: no DPI requirement •Use these media types: IMAGE, MANUAL, ENERGY, TECHSPEC |
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G-01: Carrier |
•Use a carrier of your choice in accordance with the channel •Decide on your carrier with Topagers. •You can define surcharges for your Topagers shipping types at "Basic data > Prices > Surcharges/Discounts". |
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G-02: Delivery note |
You can configure the Topagers delivery notes at "Admin > System settings > Documents" and add custom text. |
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G-03: Invoice |
You don't need to print invoices for Topagers. The channel sends the invoices to the customers. Print invoices for your own records only. |
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G-04: Proposed return code |
Dispatch advices you forward to the channel must include a proposed return code for the return shipment label. To that end, do one of the following: a)configure a number range in TB.One. b)if you manage orders outside TB.One, configure your system so that it forwards the return code to TB.One (CSV/XML: "IDCODE_RETURN_PROPOSAL"). c)manually enter return codes during order processing. |
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G-05: Delivery documents in package |
Delivery note, return label |
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G-06: Refund deduction |
At Topagers you always reimburse customers for returned articles in full. If you have complaints about the condition of a returned article, consult the channel directly. |
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G-07: Return causes |
To create return causes and states, go to "Basic data > Returns > Return causes" and "Basic data > Returns > Return states" . Topagers does not process return causes and states. |
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X-01: Size grid |
Topagers does not use size grids. |
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X-02: Base prices |
Provide base prices (price per kg, price per liter, etc.) for all articles that legally require you to do so. |
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X-03: Categories |
For a complete list of all categories, go to "Basic data > Classification > Typification". To reduce the number of categories available for selection at the product, mark categories that you do not use as "not assignable". Channels change their categories from time to time. Any major changes will be announced in TB.One. Outdated categories are highlighted with a red icon. Move all affected products to valid categories. |
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X-04: Value mapping |
You can map both on the global and category level at TopAgers. We recommend mapping on the category level. Note that the value lists for the categories may differ from each other. |
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X-05: Pending orders |
Topagers does not transmit pending orders. |
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X-06: Partial deliveries |
Partial cancellations and partial deliveries on item level. |
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X-07: Commission group |
Topagers uses commission groups to calculate their fees. Your articles' channel purchase prices ("Chanel PP") are automatically calculated from the RP and the commission group. To configure commission groups: 1.Go to "Channels > Your Topagers channel > Commission group" to set up the commission groups you agreed upon in your contract with the channel. 2.Assign commission groups to your articles. You have tree options: a.Click on an article number in the article list ("Articles > Article list"). On the tab "Article data" you'll find drop-down menus for the commission groups. b.If the commission group is identical for all of a product's articles, you can assign it to the corresponding "Master article" instead. c.If a single commission group is valid for all of a channel's articles, assign it globally at "Admin > Default values".
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X-08: Service logos |
Topagers will not display service logos you transfer in the shop. |
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X-09: Error and status messages |
Topagers does not provide error and status messages. |
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X-10: Templates |
At Topagers you cannot use templates. |
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X-11: Text configurator |
The text configurator cannot be used for Topagers. |
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X-12: Product text profile |
Product text profiles cannot be used for Topagers. |
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X-13: Title profile |
Title profiles cannot be used for Topagers. |
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X-14: Cross prices |
You can indicate cross prices for Topagers by filling in the field Former RP or MSRP. |
DATA EXCHANGE TIMES
DATA |
TIME/FREQUENCY |
|---|---|
Catalogue (Full) |
Weekly |
Catalogue (Delta) |
2x a day (except saturdays) |
Stock (Delta) |
every 30 minutes |
Media |
With catalogue |
Retrieve and import orders |
every 30 minutes (except saturdays) |
Order messages |
Daily ((except saturdays) |