TB.One > Order Data and Order Processing > Order Processing in TB.One > Order Processing in TB.One - Overview
While orders may be received from different channels, they are always processed in the same way. The differences between channels in this context are usually limited to the types of delivery documents that should be included in the package, and whether or not partial deliveries and partial cancellations are permitted. This information can be found on the respective channel's documentation.
OPTIONS FOR ORDER PROCESSING IN TB.ONE
Once you receive an approved order in TB.One, you need to process it. TB.One provides two input masks for manual processing and allows you to mark your orders as dispatched, canceled or returned. The order list can be found at "Orders > Order list" and may also be used to issue order confirmations. Alternatively, use the Scan-Desktop ("Orders > Scan desktop"). Additionally, dispatch advices can be entered at "Orders > Goods issue".
THE DIFFERENT WAYS IN WHICH ORDERS CAN BE PROCESSED MANUALLY ARE DETAILED ON THE FOLLOWING PAGES: |
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1. Incoming orders and the order list 1.1 Incoming orders |
3. Order processing in the order detail view 3.1 Order detail view - Confirmation 3.2 Order detail view - Cancellation |
For further information, see also:
•Order processing - overview
•Order processing via CSV - overview
•Order processing via XML - overview